Tidak lagi menerima permohonan
Customer Service Specialist (German Market)
DAS UmbrellaPasir Gudang, Johor, Malaysia26 hari lalu
Penerangan pekerjaanProven customer support experience or experience as a client service representative Strong written communication skills in English (German language proficiency is a must for the Germany market). Excellent problem-solving abilities and attention to detail, ability to analyze situations and offer solutions calmly and efficiently A friendly, customer-first mindset with the ability to remain calm under pressure. Self-motivated and able to work independently within the assigned time zone. Prior experience with customer service platforms (e.g., Trengo, Zendesk, or similar) is preferred. Strong communication skills – clear, empathetic, and effective with both verbal and written communication Patience and emotional intelligence – especially when handling difficult or upset customers Time management and multitasking – managing multiple customer queries or systems at once Teamwork and collaboration – able to work in sync with colleagues and other departments Adaptability – able to adjust to new tools, updates, or company policies quickly Positive attitude and a customer-first mindset Willingness to learn and take feedback Strong attention to detail Integrity and professionalism Seniority level : Associate Employment type : Full-time Job function : Customer Service, Administrative, and General Business Industries : Internet Marketplace Platforms, Retail, and Retail Furniture and Home Furnishings
Overview
We are seeking a dedicated and skilled (Fully Remote) Customer Service Specialist to join our growing team. This is a full-time, remote position that involves handling customer inquiries from Germany, with working hours tailored to Central European time zone.
Days Fixed : Monday to Saturday (Germany Market)
Salary : MYR 3,500 - MYR 4,200 per month
Responsibilities
- Respond promptly and professionally to customer inquiries via the Trengo platform, which consolidates all our social media and email channels.
- Provide accurate product information and resolve customer concerns efficiently and empathetically.
- Coordinate with our logistics and operations teams to address and resolve customer feedback and delivery issues.
- Exercise sound judgment and make certain pre-approved decisions independently to enhance the customer experience.
- Ensure a high level of customer satisfaction through a friendly, solution-oriented approach.
- Always clarify and escalate issues to Reporting Manager on things you are unsure of or beyond your capabilities
Qualifications
Skills
Preferred Traits
If you\'re passionate about providing excellent customer service and want to be part of a dynamic, remote-first team, we’d love to hear from you!
Employment details
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Service • Pasir Gudang, Johor, Malaysia
Pekerjaan berkaitan
- Dinaikkan pangkat
Customer Service Specialist (Gaming)
LIFE GAME PTE. LTD.D12 Balestier, Serangoon, Toa Payoh, SG As a Player Experience Specialist, you will be the primary bridge between our global player community and our product teams.
Moving beyond traditional reactive support, this role proactively builds ...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist - Medical Devices MNC ( Up 4 K ) #HVN - RECRUIT EXPRESS PTE LTD
RECRUIT EXPRESS PTE LTDIslandwide, SG To Receive and check order accuracy (item, price, specifications) from customers.To Check stock allocation and issue PO to factories / suppliers.
To Coordinate delivery dates and shipping documents be...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist
FULL SMART TECHNOLOGY PTE. LTD.D14 Geylang, Eunos, SG Job Description & Requirements.Provide first level of support and customer service.Provide quality customer service to customers over the phone or email.
Require to listen, probe to clarify and ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist (Beauty & Aesthetics Industry) - D20 Bishan, Ang Mo Kio, SG
SPACIO TCM WELLNESS PTE. LTD.D20 Bishan, Ang Mo Kio, SG Manage incoming calls, messages, and inquiries via all social media platforms, emails, and other communication channels.Provide accurate, valid, and comprehensive information about our treatments a...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
D14 Geylang, Eunos, SG - Customer Service Specialist
FULL SMART TECHNOLOGY PTE. LTD.D14 Geylang, Eunos, SG Job Description & Requirements.Provide first level of support and customer service.Provide quality customer service to customers over the phone or email.
Require to listen, probe to clarify and ...Tunjukkan lagiKemas kini terakhir: 9 hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist (Beauty & Aesthetics Industry) - SPACIO TCM WELLNESS PTE. LTD.
SPACIO TCM WELLNESS PTE. LTD.D20 Bishan, Ang Mo Kio, SG Manage incoming calls, messages, and inquiries via all social media platforms, emails, and other communication channels.Provide accurate, valid, and comprehensive information about our treatments a...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist - D14 Geylang, Eunos, SG
FULL SMART TECHNOLOGY PTE. LTD.D14 Geylang, Eunos, SG Job Description & Requirements.Provide first level of support and customer service.Provide quality customer service to customers over the phone or email.
Require to listen, probe to clarify and ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Islandwide, SG - Customer Service Specialist - Medical Devices MNC ( Up 4 K ) #HVN
RECRUIT EXPRESS PTE LTDIslandwide, SG To Receive and check order accuracy (item, price, specifications) from customers.To Check stock allocation and issue PO to factories / suppliers.
To Coordinate delivery dates and shipping documents be...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist (Order Fulfillment) #66066 - Islandwide, SG
ANRADUS PTE. LTD.Islandwide, SG Industry / Organization Type : Supply Chain.Working Location : Tampines (Transport Provided).Working Hours : 5 Days (Mon - Fri.
8 AM - 5 PM).Basic Salary + AWS + Variable Bonus.Process and fulfil order...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist
CASA CONCETTO PTE. LTD.D14 Geylang, Eunos, SG You'll be the frontline and brand ambassador for Casa Conctto.Join us in providing exceptional customer service, building lasting relationships, and promoting our brand.
Your role is crucial in crea...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist (Beauty & Aesthetics Industry)
SPACIO TCM WELLNESS PTE. LTD.D20 Bishan, Ang Mo Kio, SG Manage incoming calls, messages, and inquiries via all social media platforms, emails, and other communication channels.Provide accurate, valid, and comprehensive information about our treatments a...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist - FULL SMART TECHNOLOGY PTE. LTD.
FULL SMART TECHNOLOGY PTE. LTD.D14 Geylang, Eunos, SG Job Description & Requirements.Provide first level of support and customer service.Provide quality customer service to customers over the phone or email.
Require to listen, probe to clarify and ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist - CASA CONCETTO PTE. LTD.
CASA CONCETTO PTE. LTD.D14 Geylang, Eunos, SG You'll be the frontline and brand ambassador for Casa Conctto.Join us in providing exceptional customer service, building lasting relationships, and promoting our brand.
Your role is crucial in crea...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
- Dinaikkan pangkat
Customer Service and Spare Parts Specialist (1 Year Contract, Renewable) - D12 Balestier, Serangoon, Toa Payoh, SG
ELITEZ & ASSOCIATES PTE. LTD.D12 Balestier, Serangoon, Toa Payoh, SG Serve as the primary point of contact for customers, addressing inquiries received via hotline and email.Provide solutions to customer questions regarding products, spare parts, service plans, and ...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist (Gaming) - D12 Balestier, Serangoon, Toa Payoh, SG
LIFE GAME PTE. LTD.D12 Balestier, Serangoon, Toa Payoh, SG As a Player Experience Specialist, you will be the primary bridge between our global player community and our product teams.
Moving beyond traditional reactive support, this role proactively builds ...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist - Medical Devices MNC ( Up 4 K ) #HVN - Islandwide, SG
RECRUIT EXPRESS PTE LTDIslandwide, SG To Receive and check order accuracy (item, price, specifications) from customers.To Check stock allocation and issue PO to factories / suppliers.
To Coordinate delivery dates and shipping documents be...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist - D14 Geylang, Eunos, SG
CASA CONCETTO PTE. LTD.D14 Geylang, Eunos, SG You'll be the frontline and brand ambassador for Casa Conctto.Join us in providing exceptional customer service, building lasting relationships, and promoting our brand.
Your role is crucial in crea...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist - Medical Devices MNC ( Up 4 K ) #HVN
RECRUIT EXPRESS PTE LTDIslandwide, SG To Receive and check order accuracy (item, price, specifications) from customers.To Check stock allocation and issue PO to factories / suppliers.
To Coordinate delivery dates and shipping documents be...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu