Analyst - Order To Cash (OTC)

Reporting to the Global Business Services OTC Associate Manager, the incumbent will be responsible for the cash application and billing processes. This requires that the incumbent understand the procedural and operational aspects of accounts receivable transaction processing in accordance with Zalora policies and local company legal and statutory requirements.

Duties and Responsibilities

Billing

• Post internal, external and Interco invoices (Recharge billing, management fee, freight and expenses, Payroll and POB)
• Issue customer and Interco statement of account
• Prepare billing reports to be used by internal stakeholders (Commercial team, Warehouse )
• Work on dispute management for all lost and damaged items
• Support commercial team in current project such as local wallet, change for payment provider and manual top up automation process.

Interco

Reporting

AdHoc

Expectations

Minimum Qualifications and Experience

Other Requirements

The ZALORA Story

ZALORA is Asia's leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region's pioneer large-scale ecommerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, enjoying over 50 million visits per month.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.