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Senior Engineer, Service Sales
Daikin MalaysiaSeberang Perai, Penang, Malaysia17 jam yang lalu
Penerangan pekerjaanGood interpersonal & presentation skills Aggressive (go-getter), outgoing and sociable personality Highly self-motivated Assimilate information, analytical & solution centered Work the extra mile in enhancing customer relationship Candidate must possess at least a Bachelor's Degree, Professional Degree, Engineering (Mechanical) or equivalent Required language(s) : Bahasa Malaysia, English and Mandarin is an added advantage Required skill(s) : MS Excel, MS Office, MS PowerPoint Applicants must be willing to work in PENANG and JOHOR With 2-3 years of related experience will be an additional advantage Fresh graduates are welcome to apply 1 full-time position available for each location
Overview
To provide customer service to contract customers in order to maintain customer base and maximize core service sales (maintenance, repair and spare parts) and customer satisfaction; to provide customer service to non-contract customers and dealers in order to maximize service sales and customer satisfaction; to provide regular feedback to Executive, Field Service to improve the effectiveness and efficiency of Service Operations; and to lead a team of field engineers and technicians for job scheduling and coordination.
Key Responsibilities
- To ensure the achievement of service sales target, profit margin and payment collection
- To build up relationships with contract and non-contract customers
- To ensure the accuracy of job costing and service sales forecast
- Effectiveness in pursuing quotations resulting in high success rate
- To maintain high morale among service department staffs
Abilities
Requirements
Application notes
This job posting may include standard online application questions. Please provide information relevant to your experience in relation to the responsibilities and requirements above.
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Sales Engineer • Seberang Perai, Penang, Malaysia
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