Customer Service : Digital Banking project (Bilingual)
Innovatz GlobalSubang Jaya, Selangor, Malaysia1 hari lalu
Penerangan pekerjaanSPM, Diploma / Bachelor’s Degree in equivalent course; Minimum 1 year of Customer Service experience is a must; experience in Banking Industry / Financial Services / Fin‑Tech would be an extra advantage; Strong command of Mandarin and English in both verbal and written communication (COMPULSORY); Able to commit working on rotational shift to support international market; Strong phone contact handling skills and active listening.
Business Development Executive / 360 role for IT staffing services and IT solutions for APAC region.
Direct message the job poster from Innovatz Global
Key Responsibilities :
- Deliver outstanding customer service over the phone promptly, while also fostering positive relationships with clients;
- Sustaining friendly interactions during inbound calls, emails, and live chats within a dynamic contact center environment;
- Assist in educating our customers about products and alternative digital banking platforms;
- Broadening the customer base through the promotion of upselling and cross‑selling banking products and services.
Requirements :
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Customer Service • Subang Jaya, Selangor, Malaysia
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