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Telesales Representative

Telesales Representative

Zuellig PharmaShah Alam, Selangor, Malaysia
12 jam yang lalu
Penerangan pekerjaan

About Zuellig Pharma

Zuellig Pharma (ZP) is one of the largest healthcare services groups in Asia and our purpose is to make healthcare more accessible.

For over 100 years, we have been the trusted partner for healthcare companies looking to realize opportunities in Asian markets. With our deep-reaching infrastructure and sole focus on healthcare, we offer our clients unparalleled access to all healthcare channels across 13 countries in the region. Our focus is always about combining our market insight with a thorough understanding of your needs to deliver the best solution that connects you to patients. We believe delivering your products is only the first step to capturing the Asian markets. That is why we have continued to invest in developing innovative solutions that expand across Distribution, Clinical Reach, Sales & Marketing, Patient Centred Services, and Community Pharmacies.

Zuellig Pharma is the leading provider of distribution services to manufacturers in the life science industry in the Asia Pacific region. With operations in 13 countries or territories Zuellig Pharma has strong market positions, critical mass, broad geographic coverage and significant potential for continuing growth.

Purpose of the Role :

The

Telesales

plays a pivotal role in driving revenue growth through proactive outbound calling and lead conversion. This position is responsible for engaging potential customers—primarily clinics, pharmacies, and healthcare providers—phone to promote targeted products and services. The role demands persuasive communication, product knowledge, and a customer-centric approach to build trust, address objections, and close sales efficiently. Success in this role directly contributes to expanding market reach, sustaining sales momentum, and supporting community wellness initiatives.

What You'll Do :

  • Meet and exceed metric target : achieve maximum number of 1st purchase customers through eZRx+ Marketplace (MARKET)
  • Conduct

outbound calls to prospective customers

based on curated lead lists and campaign targets. Present product benefits clearly and persuasively,

tailored to the needs of clinics, pharmacies, and healthcare professionals.

  • Daily Reporting, provide timely updates and insights to the marketing team for performance tracking and strategy refinement.
  • Execute the commercial strategy in each of the assigned customers, to meet the objective of eZRx+ & MARKET adoption.
  • Increase eZRx+ & MARKET

    • adoption by promoting, communicating and present marketing programs

    and promotion to drive new customer conversion.

  • Plan and manage weekly / monthly work schedules with Marketing Lead to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
  • Can participate in other company and team marketing activities
  • Continuous improvement on the functional core competencies
  • Ensure compliance with the company policies and the local industry's code of conduct to ensure that the company conducts business with integrity
  • Promote and adhere to Zuellig Pharma's core values when carrying out day-to-day responsibilities and interactions

    • What will make you successful :

    Must-Have :

  • Bachelor Degree in Business Management or any relevant field

    • Advantage to Have :

  • Familiar with call handling system
  • Experience in customer service field

    • Why Join Zuellig Pharma :

  • We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
  • We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
  • As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
  • Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
  • Our Total Rewards program is designed to support your overall well-being in every aspect.
    • Buat amaran kerja untuk carian ini

    Representative • Shah Alam, Selangor, Malaysia