Content Specialist (Work From Home - Gig Work)

We, SummitNext Technologies Sdn. Bhd. , are a BPO and Technology Solutions provider, where innovation meets excellence.

As we continue our rapid expansion, we are on the lookout for passionate and driven individuals to join our team as Content Specialists , providing outstanding support to our renowned clients in the digital engagement and customer service sector with professionalism and care.

Position

Content Specialist (Work From Home Gig Work)

Key Responsibilities

Monitor and manage user-generated content on social media platforms.

Respond to customer queries and comments in a timely, professional, and friendly manner.

Escalate sensitive or urgent issues to the appropriate internal teams.

Ensure content adheres to community guidelines and brand standards.

Perform light content moderation and quality checks when required.

Track interactions and prepare simple reports or updates if needed.

Job Requirements

Familiar with social media platforms (Facebook, Instagram, TikTok, etc.)

Strong written communication skills in English and / or Malay

Must have stable internet fibre connectivity

Own device with minimum 8GB RAM , processor from 2017 and above

Self-motivated, responsible, and able to commit to the full duration of the project

Job Type

Gig Work (2-month contract)

Work Days : 4 days a week (8 : 00 AM 8 : 00 PM)

Off Days : 3 days per week

Salary

Basic : RM1,800 / month

Benefits

Work-from-home flexibility with structured schedule

Career advancement opportunities

Expected Start Date

Urgent 1 July 2025

Find Out More About Us

Glassdoor : https : / / www.glassdoor.com / Reviews / SummitNext-Technologies-Reviews-E7227743.htm

Instagram : https : / / www.instagram.com / summitnexttechnologies

LinkedIn : https : / / www.linkedin.com / company / summitnext-technologies

Website : https : / / summitnext.com