Technical Architect

Job Description

Principal Responsibilities

• Provide technical pre-sales support in articulating infrastructure design with in-depth product knowledge on any of given technology i.e. Data Centre, Collaboration, Network and Security solution
• Drive solution sales by understanding clients’ technical needs, translating identified needs into solutions
• Pre-sales skill development on technologies of OEM which are identified such as Cisco, Checkpoint, Palo Alto, Fortinet, Dell / EMC, HPE, VMware, F5 DNS and / or LTM.
• Proposal Preparation
• RFQ / RFP Tender Presales support in shared centre environment – Ensure timely response to all the qualified RFP’s and tenders from solution perspective to ensure bid submission.
• Communicate with internal or external stakeholders for requirement gathering using phone or collaboration tools
• Listen and lead the discussion with client for discovery of needs and information gathering.
• Documentation of needs / requirement into solutions, validating with client and close off with a proposal also translating client business needs into technical solution.
• Craft initial bill of material / configuration for complex solution. Identify the suitable model to be proposed based on capacity & sizing features and client IT environment needs.
• Understand client current infrastructure environment and propose relevant solutions and technical services scope of work that are required for end to end implementation.
• Ability to facilitate and lead complex solutioning. Work with client, Principals & vendors for support and internal team and responsible for end to end integration and design.
• Estimate man days effort and craft project implementation work breakdown structure, PM man-days sizing and timelines.
• Drawing of network diagram in Visio and prepare Power point presentation, in a structured manner translating business requirements into technical design.
• Adherence to Pre-sales process and collaboration tools to communicate and deliver results.
• Able to perform self-research on new products within the supported OEMs in response to every changing landscape of solution offering.

Experience and Skill Requirements

Location

Country

Malaysia

State / Region / Province

Selangor

Work Location

Petaling Jaya

Interest Group

Infosys Limited

Skillset

Domain|Network|Data networking network management

Company

ITL Malaysia

Role Designation

234BTEAMLD Team Lead

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