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Ecommerce Specialist

Ecommerce Specialist

HYGRKlang, Selangor, Malaysia
16 jam yang lalu
Penerangan pekerjaan
  • 2–3 years' experience in e-commerce operations, preferably in FMCG or personal care.
  • Strong knowledge of Shopee, TikTok Shop, Lazada, and affiliate marketing.
  • Skilled in data analysis, reporting, and campaign optimization.
  • Proficient with Microsoft Excel / Google Sheets; familiarity with analytics tools.
  • Excellent communication, negotiation, and organizational skills.
  • Self-driven, detail-oriented, and thrives in a fast-moving environment.

    • Responsibility

    Location : Glenmarie, Shah AlamFull-time | Mon–Fri, 8–5pm

    Role Overview

    As our E-Commerce Specialist, you'll be the go-to person for managing Malaysia and Singapore's leading e-commerce platforms—Shopee, TikTok Shop, Lazada, and PG Mall. You'll also oversee our affiliate programs, ensuring HYGR continues to scale with strong sales performance, optimized campaigns, and customer-first experiences.

    Responsibilities

    Platform Management

    • Manage day-to-day operations of Shopee, TikTok Shop, Lazada, and PG Mall.
    • Optimize product listings : titles, keywords, descriptions, images, and SEO.
    • Ensure smooth execution of campaigns, flash sales, vouchers, and promotions.

      • Affiliate & Partnership Growth

    • Build, manage, and grow HYGR's affiliate network especially on tiktok.
    • Recruit, onboard, and track affiliates / KOLs to drive measurable sales.
    • Monitor affiliate campaigns and optimize performance.

      • Sales & Campaign Performance

    • Develop strategies to hit monthly sales and ROI targets.
    • Monitor conversion funnels, track KPIs (GMV, CTR, CR, ROI), and provide insights.
    • Analyze competitor activities, pricing, and trends to refine strategies.

      • Customer Engagement & Growth

    • Coordinate with Customer Service and Marketing to boost store ratings and reviews.
    • Implement initiatives to improve repeat purchases and customer retention.

      • Cross-Team Collaboration

    • Work closely with Content, Marketing, and Operations teams to sync campaigns and stock availability.
    • Align promotions with offline channels (Watsons, pushcarts, vending machines).

      • About HYGR

      HYGR is a proudly Malaysian, sustainability-driven personal care brand. We specialize in refillable and eco-friendly products like natural deodorants, lip balms, and sunscreens—empowering 50,000+ people every month to feel naturally confident.

      We're looking for a passionate E-Commerce Specialist who can take ownership of our online stores, drive growth across multiple platforms, and build our affiliate ecosystem.

      Benefits

    • EPF, SOCSO, EIS
    • Free parking & clinic visit allowance
    • 14 annual leave + 1 birthday leave
    • Opportunities for promotion & professional growth
    • Dynamic, impact-driven team culture

      • Why Join Us?

    • Be part of a fast-growing Malaysian FMCG brand.
    • Drive sales impact on platforms where Malaysians actually shop.
    • Shape the future of sustainable personal care in the region.

      • Additional Benefits

      Training Provided, Allowance Provided

    Buat amaran kerja untuk carian ini

    Specialist Specialist • Klang, Selangor, Malaysia