Mandarin Speaking Customer Service Representative - Salary up to MYR 6000 - Penang
TPPerakMalaysia, Perak, Malaysia7 hari lalu
Penerangan pekerjaanFluent in Chinese Good English communication skills (for internal communication and training) Previous experience in call center or customer service is a plus Excellent communication and interpersonal skills Willingness to work on night shifts, including weekends and public holidays Currently based in Malaysia or open to relocating in Malaysia Competitive base salary + allowances Opportunity to work from home for the first 6 months Relocation support to Johor after the initial remote period (for expats) Professional training and career growth opportunities A diverse and inclusive workplace with supportive team culture
Mandarin Speaking Customer Service Representative - Penang
Job Type : Full-time
Compensation : Competitive Salary + Language Allowance + Health Benefits
Salary Package : up to MYR 6000
Key Responsibilities
- Handle customer inquiries via voice, email, and chat in Chinese
- Provide accurate information, guidance, and follow-up on patient cases and service requests
- Ensure timely resolution of queries while maintaining high customer satisfaction
- Document interactions in CRM systems accurately and thoroughly
- Coordinate with internal teams and escalate cases when necessary
Requirements
What We Offer
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