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Account Manager

GrowthOps AsiaKuala Lumpur, Kuala Lumpur, Malaysia

1 hari lalu

Penerangan pekerjaan

Overview

GrowthOps is a marketing transformation agency, consistently awarded the top Customer Engagement agency in APAC. For over 15 years, we’ve been helping brands go to market in Asia by integrating strategy, design, technology and AI. Trusted by enterprises and high-growth innovators, we specialise in supporting MarTech, media and creative operations across financial services, telecos, transportation, ecommerce, energy and more. GrowthOps is part of The Applied AI Company.

About your new role!

We’re looking for an Account Manager to lead day-to-day client engagement on-site with one of Malaysia’s top telco brands. You’ll be the front line for specific Business Units for campaign planning, creative approvals, and stakeholder coordination — working closely with integrated teams across creative, content, production, and strategy to keep the engine running smoothly.

This role will work on one of Malaysia’s leading Telecommunication providers. You will also get to collaborate with a large and diverse array of other creatives and consultants within GrowthOps.

Responsibilities

Manage daily client communications, timelines, and expectations from within the client office
Own campaign briefings, feedback loops, and approvals — ensuring clarity and speed across all workstreams
Collaborate closely with internal teams (creative, production, strategy) to deliver work on time and on brief
Drive project coordination, documentation, and reporting to keep all parties aligned
Spot opportunities for upsell, cross-sell, or deeper client partnerships
Ensure all creative output meets quality standards and brand requirements

What we’d love to see from you

2–4 years in account management or client servicing, preferably at an integrated agency

Confident handling complex, high-volume timelines with multiple stakeholders

Strong understanding of creative and production processes

Excellent communicator — both written and verbal — with a sharp eye for detail

Calm, professional, and collaborative in fast-paced client environments

GO Asia is a part of the GrowthOps network – so you’ll have opportunities to learn and work on exciting projects with amazing talent from other agencies within our group. We have creative workspaces in Hong Kong, Singapore, Kuala Lumpur and Manila. GrowthOps is committed to providing an accessible and inclusive workplace for all employees.

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Account Manager • Kuala Lumpur, Kuala Lumpur, Malaysia