Director, Network Services, Analytics

Mastercard – Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Director, Network Services, Analytics

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Overview and context of the role and team

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data, networks and partnerships, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

The Services Team is the professional services arm of Mastercard, providing cutting‑edge services that address key issues facing our customers. Focused on thinking big and scaling fast, this team is responsible for end‑to‑end solutions for a diverse customer base. We combine traditional management consulting with our rich data assets and in‑house technology / security platforms to provide our clients with powerful strategic insights and execution capabilities. Centered on data‑driven technologies and innovation, these services include consulting, loyalty and marketing programs, security products, business experimentation, and data‑driven information and risk management services.

The Asia Pacific, Network Services Team focuses on advancing our payment ecosystem’s development priorities at the country / regional level, by identifying pain‑points that cut across multiple clients in a geography, designing market‑wide services solutions in close collaboration with the Product organization.

Job Description

• Revenue optimization tactics across certain program types
• Opportunity identification / origination at the market / regional level
• Key analysis to support proposal development
• Value quantification analysis for in‑flight & pipeline programs

You will have the opportunity to own specific programs, prepare relevant documentation for strategic internal client engagements across a range of topics, countries and types of products. Working with technology and data, you will generate key analytical work covering market problems. Overseeing ongoing business opportunities that are in‑flight, program opportunity pipeline and closures, you will also create creative and useful analyses to address client problems, synthesize analyses into clear, sound recommendations, and create effective, impactful storylines.

Qualifications

Core competencies

Additional qualifications

Corporate Security Responsibility

Abide by Mastercard’s security policies and practices

Seniority level

Director

Employment type

Full‑time

Job function

Information Technology

Industries

Financial Services, IT Services and IT Consulting, and Technology, Information and Internet

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