Sports Coordinator

Job Purpose

To ensure the effective operation, safety, cleanliness, and high-quality customer service across all Sports & Recreation Facilities, including the swimming pool, courts, gymnasium, bowling centre, Games Room, and theatrette. This role supports daily facility management, member engagement, enforcement of club policies, and prompt response to emergencies or incidents, contributing to a positive and secure recreational environment for Members and Guests.

Job Responsibilities

• Responsible for working areas to ensure, high quality customer service, smooth operations and cleanliness (swimming pool, badminton / squash / tennis courts, bowling centre, gymnasium, Games Room and theatrette).
• Punctual for work, attire appropriately always and ensure all systems are running smoothly.
• Ensure Sports & Recreation Facilities are open on time and closed with keys returned to Security.
• Assisting the customer’s needs i.e. booking, feedback / complaints, usage of equipment’s and safety matters.
• Constantly always alert assisting the Supervisor / Superior in doing surveillance of working area. Recognize and respond quickly to emergencies and report immediately to the Supervisor.
• Monitor activities at Sports & Recreation Facilities and cautions customers on unsafe areas and behaviors.
• Assist Supervisor / Superior in enforcing all Club facility policies, rules and regulations as stated in the Club By-Laws.
• Report to management immediately all complaints, accidents, rescue, unsafe conditions of equipment and any violations of Club By-laws by any Member / Members Guest.
• Maintain order at Sports & Recreation Facilities.
• Conduct membership spot checks and Guest / Visotor charges, assist Members in bookings and ensure registration / booking are taken correctly and follow-up timely.
• Assist Supervisor / Superior to monitor (and report) on Sports & Recreation Facilities conditions, situations and maintenance. Check all areas and report accordingly.

Requirements

Benefits