APAC Web3 Marketing Manager

Overview

Serotonin is seeking an APAC Web3 Marketing Manager to join our APAC team as a strategic operations specialist. This role focuses on driving operational efficiency and profitability for APAC clients by developing and executing effective processes across teams. The ideal candidate has a proven track record in creating streamlined operations for marketing teams and will manage project organization, task coordination, and deadlines for client projects. They will oversee team bandwidth and collaborate with APAC strategic leads to ensure key deliverables. Reporting directly to the APAC Marketing Director, this position is based in Hong Kong and actively engaged in the local web3 community. Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia (role advertised by Serotonin, with base pay range listed below). Base pay

Base pay range $50,000.00 / yr - $90,000.00 / yr Responsibilities

Ensure timely delivery of client work, overseeing all aspects of strategic client accounts including project management, documentation, timelines, resource allocation, and profitability Leverage PR expertise and knowledge of web3 media to craft impactful narratives, boost brand visibility, and foster authentic connections within the local web3 community Cultivate and maintain relationships with local web3 media, industry leaders, and influencers to amplify reach Develop and refine a streamlined client operations process, from kickoff to project closure, collaborating with the APAC Marketing Director on project needs and execution Set deadlines, update project management software, and follow up with internal and external teams to maintain operational efficiency Guide team adherence to processes and timelines, serving as the primary contact for client communications and issues Manage meeting logistics, including agendas, note-taking, follow-up actions, and regular updates on OKRs, KPIs, and quarterly reviews Distribute key strategic documents to Marketing Directors or advisors and flag delivery issues to leadership for prompt resolution Qualifications

3+ years of experience in client services operations within a marketing environment Agency experience required, with a preference for PR or digital agencies Proficiency in the local language and strong fluency in English Actively engaged in the local web3 community, with demonstrable involvement Proven ability to develop and grow client relationships over time Solid understanding of digital marketing, including SEO, paid media, CRO, and related areas Experience in effectively supporting high-performing teams Exceptional communication skills Benefits

Competitive Salary Remote Work Environment Travel opportunities Maternity / Paternity Leave Job details

Employment type : Full-time Job function : Marketing and Sales Industries : Advertising Services Referrals increase your chances of interviewing at Serotonin. Get notified about new Marketing Manager jobs in Kuala Lumpur, Malaysia.

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