Business Development Manager

We are seeking a seasoned Business Development Manager with extensive experience in the payments, e-commerce, O2O, SaaS, and digital payment sectors. This role is based in Malaysia.

The successful candidate will be responsible for driving the adoption of Alipay merchant digital solutions, including payment and digitalization solutions, in Malaysia. They will manage day-to-day interactions with local partners and drive account success. The role involves extensive interactions with various local businesses and government agencies in the market and has a close working relationship with internal teams in Singapore HQ and China.

Roles and Responsibilities

• New Business Development : Identify new business opportunities, drive them, increase sales volume, and execute merchant programs to drive adoption and usage.
• Key Account Management : Manage and maintain relationships with existing merchants as Account Manager for Key Accounts, including developing and executing creative sales strategies to drive usage of Alipay solutions among target merchants.
• Partner Management : Identify, onboard, and manage local partners, including independent service vendors, banks, and non-bank merchant acquirers, SaaS providers, and marketing partners, to expand the acceptance base and grow business volume.
• Sales Execution : In charge of pre-sales activities by responding to RFIs, RFQs, RFPs, term sheets, memoranda of understanding (MoUs), preparing and delivering sales pitches and demonstrations to customers, merchants, and partners.
• Local Marketing Activities Support : Support local marketing activities and events to build Alipay brand in local markets; coordinate sales and administrative activities to drive customer business with excellent local marketing campaign execution.
• Analytics : Generate weekly and monthly business tracking and process customer requests through email and phone remotely.
• Public Relations : Collaborate with the public relations team to create and execute both business-to-business (2B) and business-to-consumer (2C) public relations programs.

Skills and Requirements