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Senior Operations Executive – Retail / E-commerce

Senior Operations Executive – Retail / E-commerce

Gung JewelleryPetaling Jaya, Selangor, Malaysia
4 hari lalu
Penerangan pekerjaan

Campaign & Production Readiness

  • Translate campaign calendars into operational plans and stock movement timelines.
  • Coordinate with Production to ensure inventory aligns with launch, retail, and online demand.
  • Track and report on campaign execution progress, risks, and logistics needs.

Inventory & Fulfillment Oversight

  • Oversee stock flow across production, warehouse, retail counters, pop-ups, and online orders.
  • Maintain accurate inventory records and support efficient order fulfillment.
  • Implement stock planning models and replenishment SOPs to prevent under / overstock issues.

    • Reporting & Forecasting

  • Build and maintain dashboards that track sales, campaign performance, and ops KPIs.
  • Analyze trends, spot bottlenecks, and create forecasting reports to support business decisions.
  • Share weekly reports with leadership with clear, actionable summaries.

    • Cross-Functional Ops Leadership

  • Act as the central connector across CS, Marketing, Production, and Retail.
  • Lead syncs, spot misalignments, and unblock operational roadblocks early.
  • Own execution timelines and ensure all stakeholders are aligned.

    • Systems, SOPs & Automation

  • Standardize and document operational SOPs across all touchpoints.
  • Identify repetitive tasks and introduce tools (e.g. Notion,Airtable & etc) to improve flow.
  • Continuously improve internal processes and operational handoffs.

    • (Apply now at #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Operation Executive • Petaling Jaya, Selangor, Malaysia