Assistant Director of Food and Beverage

Overview

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Job Summary As Assistant Food & Beverage Director at Banyan Tree Kuala Lumpur, you will support the F&B Director in overseeing the full spectrum of F&B operations. This includes managing restaurant and bar outlets, banqueting, and in-room dining to ensure seamless service, high guest satisfaction, and alignment with the hotel’s luxury standards. You will play a key role in business planning, budgeting, team development, and maintaining brand consistency and operational excellence across all food and beverage offerings.

Key Responsibilities

• Assist the Director of Food and Beverage in strategic planning and daily operations across all outlets.
• Implement and monitor annual business and marketing plans to drive revenue growth.
• Lead, mentor, and manage outlet managers and F&B team members to achieve departmental goals.
• Ensure consistent delivery of high-quality service and product standards in all dining venues.
• Develop and execute F&B promotions and menu changes in collaboration with the Executive Chef.
• Manage F&B cost controls, pricing strategies, and inventory oversight to maximize profitability.
• Maintain hygiene, cleanliness, and maintenance standards in compliance with health regulations.
• Participate actively in guest engagement, feedback collection, and service recovery.
• Oversee recruitment, training, and performance evaluation processes within the department.
• Act as Manager-on-Duty and support special events and VIP functions as needed.

Qualifications

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Employment details

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