Quality Assurance Executive

Responsibilities

• Develop and implement QA policies and procedures to ensure product and service quality.
• Review quality assurance standards, study existing policies and procedures to evaluate effectiveness of quality assurance program.
• Monitor compliance with ISO 9001, 27001 and 14001 standards and drive continuous improvement initiatives.
• Conduct internal audits and support external certification processes.
• Investigate customer complaints and non-conformities and implement corrective actions.
• Collaborate with cross-functional teams (e.g. Sales, Technical, Customer Service, Business Operations) to resolve quality issues.
• Prepare and present quality reports to management and stakeholders.
• Perform OSH audits and ensure workplace safety and health in compliance with OSH legislation.
• Monitor effectiveness of safety programs and procedures.
• Follow-up on hazard reports and recommend actions.
• Conduct training sessions to promote awareness of QA, ISMS, EMS, safety and health standards.

Qualifications

#J-18808-Ljbffr