Chief Customer Officer APAC (Kuala Lumpur)

Overview

Dion Consult – Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Chief Customer Officer APAC (Kuala Lumpur)

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Opportunity Details

• Working Location : Kuala Lumpur, Malaysia (office-based with flexibility).
• Working Time : Standard business hours, Monday to Friday.
• Employment Type : Full-time, permanent.
• Compensation : Senior leadership package with competitive base salary, performance incentives, and benefits.
• Benefits : Comprehensive health insurance, paid leave, and other locally competitive perks.
• Reporting Line : Chief Revenue Officer, Asia-Pacific.
• Team Management : Direct leadership of Strategic Account Managers, Customer Success, and Customer Operations teams across APAC.

Role Purpose

The Chief Customer Officer (APAC) will oversee the strategy and implementation of revenue growth from key enterprise accounts across the Asia-Pacific region. This involves managing account expansion, customer success, and operational coordination to ensure ongoing value creation and sustained customer satisfaction. The role is financially responsible, with direct accountability for quota targets related to account expansion, and strategically influential, guiding the execution of customer success and account management across the region.

Main Objectives

Responsibilities

Candidate Profile

Education & Qualifications

Professional Experience

Technical Skills

Behavioral Competencies

Knowledge Domain

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Job postings and location notes

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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