Digital Product Manager, Malaysia

Job description

About the job

We are looking for a passionate and collaborative individual to be part of our growing Digital team in IKEA Southeast Asia & Mexico. As the Digital Product Manager, we expect you to continuously develop the products within your portfolio, by identifying growth opportunities and leading the product vision, roadmap and enhancement, ensuring a great experience for our customers across touch points

Your assignment

You will be responsible for a growing portfolio of multiple customer facing digital products across our IKEA online and offline channels.

• Define the product vision, product roadmap and backlog and identify growth opportunities in line with customer / user needs and business objectives, together with business partners and stakeholders.
• Maintain the product roadmap and backlog by highlighting priorities and dependencies, and prioritize with customer / user and business value, maintaining alignment with all stakeholders.
• Define detailed product requirements, oversee product progress and quality assurance by liaising with product engineering and / or external vendors, to deliver effective products.
• Identify product enhancements and new opportunities to improve customer experience through actionable customer journey / data insights and technology / business trends.
• Promote transparency and clear communication on product release plans, product progress, roadmap / backlog and product usage / guidance.
• Explore new solutions to meet the organizations future business expansion and growth plan.
• Work closely with internal stakeholders and external vendors, developing good relationships across geographical location

Qualification

Your profile

You have a strong desire to continuously explore and develop digital solutions, to create a better everyday life for our customers / users, enabling long-term growth / profitability for the business.

Capabilities