Customer Service Representative

If you're interested on our vacancy, please apply through :

About Us :

Brighten Business Consulting Sdn Bhd is a leading digital marketing and manpower outsourcing agency based in Hong Kong, with branches in Malaysia, Taiwan, UK, and Australia. With a decade of expertise in marketing, business strategy, and technology solutions, we specialize in delivering top-notch professional services to assist global clients in expanding their market presence in Malaysia and the Asia Pacific region. Our Malaysia branch, established in 2018, boasts two well-equipped offices and a team of approximately 80 employees. We excel in providing outstanding manpower outsourcing solutions to our clients in Hong Kong, utilizing our in-depth knowledge of local regulations. Join us in shaping the future of business expansion and digital marketing

About Our Client :

Our client is a trusted provider of company formation and accounting services for UK-based businesses, including virtual office and tax filing support. Their streamlined and partner-driven business model supports clients from Hong Kong, Taiwan, and Malaysia.

Job Scope :

• Input client data into Excel databases including company and personal details.
• Schedule identity verification procedures with clients via email.
• Send company registration and document update emails.
• Manage incoming mail, perform name changes, and document alerts.
• Use Microsoft Outlook to notify and track irregular letters.
• Escalate irregular issues to supervisors promptly.
• Support internal recordkeeping and operational documentation.

Job Requirements :

Benefits :

Office Locations : Sunway Velocity

Interested candidates, please provide your CV, current & expected salary.

Onboard date : after 15 September

Note : Only shortlisted candidates will be contacted. Thank you for your interest in joining our company.

Job Type : Full-time

Pay : RM4, RM5,500.00 per month

Benefits :

Work Location : In person

Application Deadline : 09 / 19 / 2025