Tawaran kerja ini tidak tersedia di negara anda.
Mandarin / Cantonese Customer Service QA
Agensi Pekerjaan JobScoper Sdn. Bhd.Iskandar Puteri, Johor, Malaysia25 hari lalu
Penerangan pekerjaanProven experience in QA, ideally in a contact center. Strong knowledge of service principles, procedures, and quality metrics. Excellent listening, analytical, and communication skills. Able to work independently, manage time, and meet deadlines. Proficient in Excel / Google Sheets or other data analysis tools. Willingness to work rotational shift. Annual Leave and Medical Leave EPF / SOCSO 5 working days Training Provided Allowance Provided Seniority level : Associate Employment type : Full-time Job function : Customer Service Industries : Human Resources Services
Overview
Customer Service Officer - Singapore Airlines Service Centre at ION Orchard; Customer Experience Specialist – Singapore; Customer Care Consultant - Based in Malaysia.
Responsibilities
- Monitor and evaluate customer interactions across channels to ensure quality compliance.
- Maintain and update QA guidelines, forms, and scoring standards.
- Identify trends, gaps, and training needs through reviews.
- Provide timely feedback and coaching to agents and team leads.
- Partner with training / operations to align quality with performance goals.
- Prepare quality reports and share insights with management.
- Support initiatives to enhance agent performance and customer satisfaction.
- Ensure adherence to company policies, regulations, and industry standards.
- Continuously improve QA processes and service delivery.
Qualifications
Benefits
Employment details
Referrals increase your chances of interviewing at Agensi Pekerjaan JobScoper Sdn. Bhd. by 2x
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Service • Iskandar Puteri, Johor, Malaysia
Pekerjaan yang berkaitan
![Retail Customer service [Japanese speaking | 4K+AWS] - Islandwide, SG](https://cdn-logos.talent.com/v1/logo/image?feedcode=mycareerfuture-sg&company_name=GOOD%20JOB%20CREATIONS%20(SINGAPORE)%20PTE.%20LTD.)
%20PTE.%20LTD.)
- Dinaikkan pangkat
QA Engineer - Customer Quality (Electronics MFG / Loyang Area) - Islandwide, SG
TEMPSERV PTE. LTD.Islandwide, SG Ensure the consistent delivery of high-quality Printed Wiring Boards that meet customer specifications and industry standards by managing quality assurance processes and serving as the primary liai...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
- Dinaikkan pangkat
Retail Customer service [Japanese speaking | 4K+AWS] - Islandwide, SG
GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.Islandwide, SG Handling reception-related duties for customers (This center takes appointments system, so it is necessary to provide one-on-one service).
General administrative duties for the store.Accompanying an...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
- Dinaikkan pangkat
Retail Customer service [Japanese speaking | 4K+AWS]
GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.Islandwide, SG Handling reception-related duties for customers (This center takes appointments system, so it is necessary to provide one-on-one service).
General administrative duties for the store.Accompanying an...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
- Dinaikkan pangkat
Retail Customer service [Japanese speaking | 4K+AWS] - GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.
GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.Islandwide, SG Handling reception-related duties for customers (This center takes appointments system, so it is necessary to provide one-on-one service).
General administrative duties for the store.Accompanying an...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
- Dinaikkan pangkat
QA / QC Administrator - ENGINEERING EDGE (SINGAPORE) PTE. LTD.
ENGINEERING EDGE (SINGAPORE) PTE. LTD.D25 Kranji, Woodgrove, Woodlands, SG The QA / QC Administrator plays a key supporting role within the Technical team, responsible for managing daily administrative functions, performing system data entry, and ensuring the effective orga...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
- Dinaikkan pangkat
0731 - Indoor Customer Service (Up to $2600)
THE SUPREME HR ADVISORY PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG Office Indoor Customer Service.The Supreme HR Advisory Pte Ltd.Tell employers what skills you have.Tunjukkan lagiKemas kini terakhir: 14 hari yang lalu
- Dinaikkan pangkat
Part-time Retail Customer service [Japanese speaking | $25 per hour]
GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.Islandwide, SG Handling reception-related duties for customers (This center takes appointments system, so it is necessary to provide one-on-one service).
General administrative duties for the store.Accompanying an...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
- Dinaikkan pangkat
QA / QC Administrator
ENGINEERING EDGE (SINGAPORE) PTE. LTD.D25 Kranji, Woodgrove, Woodlands, SG The QA / QC Administrator plays a key supporting role within the Technical team, responsible for managing daily administrative functions, performing system data entry, and ensuring the effective orga...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
- Dinaikkan pangkat
QC Support
PROJECT DELIVERY PARTNERS PTE. LTD.D05 Clementi New Town, Hong Leong Garden, Pasir Panjang, SG Job Description & Requirements.Drafting and execution of Commissioning and Qualification documents such as Qualification Plans (PLAN / CVPR), Commissioning Qualification Protocols (CQ), Data inte...Tunjukkan lagiKemas kini terakhir: 8 hari yang lalu
- Dinaikkan pangkat
Customer QA Assistant Engineer - FLINTEX CONSULTING PTE. LTD.
FLINTEX CONSULTING PTE. LTD.D02 Anson, Tanjong Pagar, SG This role involves Customer Quality Support for our company’s product distribution, addressing customer feedback and product quality requirements / issues.
The person in this position will be responsi...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
- Dinaikkan pangkat
CUSTOMER SERVICE COORDINATOR
NPE PRINT COMMUNICATIONS PTE. LTD.D12 Balestier, Serangoon, Toa Payoh, SG Responsible for providing coordination and other administrative assistance to Sales Department to ensure smooth day-to-day operation of sales and business development.
Effectively manage a large num...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Service Coordinator (MNC / West / 5days) JL18
TRUST RECRUIT PTE. LTD.D02 Anson, Tanjong Pagar, SG Location : Tuas, company transport provided.Provide customer service support via phone and email.Prepare shipping documents and import / export documentation by adhering to the SOP in place and invo...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Customer QA Assistant Engineer
FLINTEX CONSULTING PTE. LTD.D02 Anson, Tanjong Pagar, SG This role involves Customer Quality Support for our company’s product distribution, addressing customer feedback and product quality requirements / issues.
The person in this position will be responsi...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
- Dinaikkan pangkat
QA Senior
PREMPLAS TECHNOLOGIES PTE. LTD.D25 Kranji, Woodgrove, Woodlands, SG Prepare quality reports, perform process audit, develop & implements quality assurance standards, policies, processes & controls.
Able to Liaise & resolve with customers on quality relat...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Customer Service
WIN-BELLS LOGISTICS & SERVICES PTE. LTD.D27 Yishun, Sembawang, SG Handle customers’ inquiries & requirements via email or phone.Schedule and assign jobs to drivers.Perform data entry by using WMS.
Generate picking & packing list by using WMS.Submit weekly ...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Customer Service Specialist - Medical Devices MNC ( Up 4 K ) #HVN - Islandwide, SG
RECRUIT EXPRESS PTE LTDIslandwide, SG To Receive and check order accuracy (item, price, specifications) from customers.To Check stock allocation and issue PO to factories / suppliers.
To Coordinate delivery dates and shipping documents be...Tunjukkan lagiKemas kini terakhir: 13 hari yang lalu
- Dinaikkan pangkat
Part-time Retail Customer service [Japanese speaking | $25 per hour] - Islandwide, SG
GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.Islandwide, SG Handling reception-related duties for customers (This center takes appointments system, so it is necessary to provide one-on-one service).
General administrative duties for the store.Accompanying an...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
- Dinaikkan pangkat
QA Engineer - Customer Quality (Electronics MFG / Loyang Area)
TEMPSERV PTE. LTD.Islandwide, SG Ensure the consistent delivery of high-quality Printed Wiring Boards that meet customer specifications and industry standards by managing quality assurance processes and serving as the primary liai...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu