Assistant Manager - Front Office

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Organization : Hyatt Regency Kuantan Resort

Summary

At Hyatt, we believe our guests choose Hyatt because of our caring and attentive associates who focus on providing authentic hospitality and meaningful experiences. Hyatt is a place where high expectations are exceeded, offering outstanding rewards and opportunities for talent to grow through exciting challenges in the hospitality industry.

As an Assistant Manager, you will be responsible for preparing and updating the Front Office Departmental Operations Manual to ensure the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, while meeting employee, guest, and owner expectations. You will ensure all Front Office staff deliver the brand promise and provide exceptional guest service at all times.

Hyatt colleagues work in an environment that demands exceptional performance but offers great rewards, including career opportunities, job enrichment, and a supportive work environment. If you're ready for this challenge, we are ready for you.

Qualifications

• Minimum 2 years of work experience as a Team Leader or Supervisor
• A genuine desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods
• This position is open to Malaysian Nationals only due to strict regulations by Malaysian Immigration and Manpower Department

Additional Details

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