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Management Consultant in Utilities

Management Consultant in Utilities

Accenture Southeast AsiaKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Overview

Join to apply for the Management Consultant in Utilities role at Accenture Southeast Asia

Location : Kuala Lumpur, Malaysia (Federal Territory of Kuala Lumpur) or across client sites as required. Travel may be required for project work across geographies.

Responsibilities

  • To bring industry knowledge, process expertise, world class capabilities, innovation and cutting-edge technology to our clients in the Utilities industry to deliver business value.
  • To work with leading Utilities clients, major customers and suppliers to develop and execute global strategies, manage complex change initiatives and integrate solutions to meet changing business challenges.
  • Utilize Utilities retail and customer service process understanding and experience in customer solutions (Customer Information System and CRM) to design, implement and deliver enhanced capabilities for Utilities Clients.
  • Lead and support large CIS implementation projects in functional capacity, leveraging Utilities domain knowledge and tool experience.
  • Work requires travel to client site for project work across geographies.
  • Communicate complex requirements to and from Technical and Non-technical stakeholders.
  • Own the delivery process end-to-end from origin to implementation & support.

Role Description

  • Minimum experience of 5 to 11 years in Utilities Retail with implementation experience.
  • Should understand different business processes in the Utility Industry (Regulated and Deregulated).
  • Work independently on defining solutions for complex projects or contribute to solutions of a program.
  • Specialized in a technology / domain / functional competency area and prepare a road map for the competency / Utilities Retail industry segment in form of competitive service offerings.
  • Get involved in practice reusable component inventory and knowledge management.
  • Get involved in assignments in large programs, help in defining business and technological solutions which help customer design and implement new business processes and organization capabilities.
  • Program management of large, complex business programmes to deliver digitally enabled solutions.
  • Drive Business Readiness and Deployment activities for region(s).
  • Identify opportunities by farming existing relationships and growing new networks.
  • Draw on extensive knowledge and experience across System Integration projects to provide insightful, deal-relevant points of view and recommendations based on robust analysis.
  • Provide executives and their teams with the necessary strategies and tools to position their organizations for high performance.
  • Ability to lead the team from thought leadership, solutioning and demand management perspective (the incumbent will be responsible for the utilization of the team).
  • Apply specific experience and knowledge of Utilities Retail processes to building better customer solutions.
  • Conduct functional solution workshops with clients and identify requirements in the areas of Utility billing, payments, meter reads and credit and collections.
  • Domain experience in electricity, gas or water utilities industries will be an added advantage.

    • Qualifications and Education Requirements

  • Full Time Graduation
  • MBA (Tier 1) – Not Mandatory
  • Relevant accreditation for Utilities industry

    • Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Strategy / Planning and Consulting
  • Industries : Business Consulting and Services

    • Referrals increase your chances of interviewing at Accenture Southeast Asia by 2x

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