Supporting 8D or customer complaints activity and coordinating plant wide quality improvement programs via Problem Solving approach
Ensuring that the quality system is maintained and controlled, with regular feedback on quality achievements and trends against defined standards to management
Assisting in internal and external QA System ISO compliance; in parallel preparing for higher Quality System qualification (i.e. ISO 14000)
Developing the quality processes for products manufactured to ensure the quality meets the customer’s requirements
Assuring customer complaints and comments are addressed well to resolve any quality issues arise
Working closely with all functional areas in initiating and conducting Internal Audit programs and verifying the progress of corrective actions
Acting as Lead Auditor for internal audit program in the company