Company Description
Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd, with offices located in Selangor and Penang. In Malaysia, Bosch has diversified businesses in Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The company has three manufacturing plants in Penang providing Car Multimedia, Power Tools, and Automotive Steering systems. In 2017, Malaysia contributed sales of RM 615 million (127 million euro) and employed more than 2,800 associates.
Job Description
Job Summary
- Responsible for ensuring new product quality requirements are met.
- Ensure products manufactured meet product & process quality requirements.
- Handle customer complaint resolution and improve product warranty processes.
- Develop, review, and monitor the effectiveness of quality control procedures, proposing and implementing improvements as needed.
- Ensure closure of internal and external audit findings, including product safety audits.
- Monitor and supervise QMM technician performance to ensure efficiency in quality management processes.
- Lead process improvement projects and update management on progress and results.
- Resolve quality problems using problem-solving processes like PSS / 8D.
- Create and maintain inspection plans for in-process (EQ, FQ) and outgoing (VQ) inspections.
- Approve component first article inspections (ISIR) and incoming part inspection plans, including cost reduction activities.
- Report on KPIs timely and establish corrective action plans.
- Perform other tasks or responsibilities as assigned by superiors.
Job Scope
Manage start-up projects, warranty issues, customer complaints, first article approvals (ISIR), reliability testing (QZ), etc.Conduct product qualification tests for new projects, ensuring compliance with regulations.Participate actively in FEP, QG, FMEA, CP, and production line releases.Prepare testing and inspection plans, including product test plans, inspection plans (EP), QZ test plans, and FQ / VQ checklists.Train QMM test technicians on inspection plans and checklists.Collaborate with service centers to understand product quality in the market.Coordinate project testing, investigate failures, and ensure corrective actions are closed looped.Approve part releases and incoming inspection plans.Ensure all ISIR requirements are fulfilled before release, such as S, F, L, and Cpk >1.33.
Align measurement methodologies between PgP2 and suppliers.Ensure fixtures and practical tests are ready before pilot runs.Lead Q-VSM processes and ensure requirements are met during pilot stages.Operation Support / Value Stream Quality
Oversee product & process quality in the value stream, supporting performance improvement.Manage quality during process changes, sorting, rework, concessions, customer complaints, etc.Handle quality management for plant activities like ALR, relocations, new lines / equipment, machine / process parameters, etc.Support supplier quality issues, cost-saving initiatives, and change approvals.Conduct regular reviews with production for CP and FMEA.Perform failure analysis on warranty complaints and drive improvements.Verify ANDI contents before release and proper implementation.Conduct periodic audits for line and process compliance.Investigate non-conformance incidents with cross-functional teams.Drive quality process improvements like Q-VSM, functional testing, MES data analysis, etc.Manage plant-to-plant quality complaints and product transfer quality measures.Conduct monthly quality meetings and warranty analysis reporting.Qualifications
Bachelor’s Degree or equivalent in Mechanical, Electrical & Electronics Engineering, or Sciences.At least 2 years’ experience in manufacturing, engineering, quality, or project management.Experience with plastic molding, metal stamping, turn parts, PCBA, die-casting, or hardening parts.Knowledge of software coding is an advantage.Familiarity with ISO 9001, TS16949, EN standards, and safety requirements like UL, CSA.Proficiency with statistical QC tools, measurement methods, FMEA, MSA, SPC.Ability to interpret technical drawings and operate measurement equipment such as CMM, vision scope, profile projector, gear profile, and hardness testers.Hands-on experience in failure analysis and problem-solving methodologies like 5 Why’s, RCA, fault tree analysis.Strong problem-solving skills with risk assessment capabilities.Effective communication skills across all organizational levels, suppliers, and customers.Proficiency in DOE, SPC, MSA, Process Capability, and 8D methodologies.#J-18808-Ljbffr