Asia Care Coordinator

AM Healthcare Management Consulting Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia

4 hari lalu

Penerangan pekerjaan

Teladoc Health (NYE : TDOC) is recognized as a global leader in whole-person virtual care offering comprehensive solutions in telehealth, expert medical opinion, behaviour health and preventative care services, serving over 100 million members across 175+ countries in 40+ languages.

Role and Responsibilities

Answer client and patient calls in a professional manner;
Assign cases to physicians;
Follow up customer needs to improve service satisfaction.
Help communicate with relevant institutions to obtain necessary medical materials and data.
Help communicate with different accounts to support account management.
Administrative support.

Skills and Background Requirements

Good communication and people skills to interact with internal stakeholders and external stakeholders such as our customers;

Fluent in both English and Mandarin Chinese;

Tech-savvy, familiar with computer and Microsoft Office;

Fast learner, good team worker, good patience, high sense of responsibility.

Working Arrangements (Rotational Shift)

Weekday work hours in office : 9am-6pm, 10am-7pm, or 12pm-9pm.

Work with a global leader in telehealth and virtual care.

Contribute to innovative health programs that improve patient outcomes.

Collaborate with a diverse and multidisciplinary healthcare team.

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Buat amaran kerja untuk carian ini

Asia • Kuala Lumpur, Kuala Lumpur, Malaysia