Executive, Credit Control (Group Finance)
CyberjayaCyberjaya, Selangor, Malaysia30+ hari lalu
Penerangan pekerjaanPossess at least a Diploma or Bachelor’s degree in Business Administration, Accounting, Finance , or a recognized professional accounting qualification . 2–3 years of experience in credit control, auditing, education , or customer service roles. Strong customer service skills with the ability to negotiate and manage sensitive financial conversations. Experience in handling student accounts or financial operations in an education setting is an added advantage. Meticulous, organized, and able to work collaboratively across departments.
Executive, Credit Control (Group Finance)
Department
Group Finance
Location
Grade
Travel Requirement
No
Job Overview
Credit control, student collection, managing student fee payments, ensuring timely collection of outstanding
Key Responsibilities
- To follow up with the active students and monitor the outstanding tuition fees of self-sponsored students.
- Sending reminders of outstanding tuition fees to students via emails, calls and SMS blasts.
- Update student payments in the student profile and cross-check with the bank statement and update the official receipt number.
- Coordinate with departments such as Admission, Exam Unit and Faculties.
- Checking and verifying payment clearance or outstanding balances for the Exam unit to determine whether students are allowed / disallowed to sit for examinations, collect results, etc.
- Involved in briefing and introduction for New Intake Orientation to explain finance-related matters.
- Verifying student statement of account, performing confirmation for agent commission.
- Attending and replying to students’ enquiries through emails and the helpdesk
- Negotiate payment plans with students facing financial hardship.
- Other ad-hoc duties as assigned
Skills and Experiences
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Buat amaran kerja untuk carian ini
Finance Executive • Cyberjaya, Selangor, Malaysia