Order to Cash Analyst (Korean speaking)
Accenture Southeast AsiaSubang Jaya, Selangor, Malaysia30+ hari lalu
Penerangan pekerjaanDegree in Accounting, Finance or related field with at least 1 year of relevant experience Fresh graduates are welcome to apply Fluency in Korean and English, including business writing and communication Familiar with F&A outsourcing operation Rich client facing experience, good at communication with client High responsibility and dedication on work Overtime may be required during peak periods Non-standard hours may be required
Overview
Join to apply for the Order to Cash Analyst (Korean speaking) role at Accenture Southeast Asia .
Location : Kota Damansara, Selangor, Malaysia
Responsibilities
- Supervise the daily operation on OTC process
- Daily operational performance management and meet targets including Service Level Agreements with client
- Achieve client’s service satisfaction at the level of client’s management and end-users
- Facilitate the operational Change Request (CR) process
- Build team succession and make it effectively
- Provide a holistic view of service delivery to the client
- Act as a clear escalation route to the client for service related issues and facilitate resolution of issues
- Support Ad Hoc contractual projects for the client in line with the nominated project team
- Initiate and own continuous improvement projects within area of responsibility
- Ensure compliance of the dedicated unit to Accenture policies and procedures applicable for the dedicated unit
- Work with OE support team
- Sound Operations management experience (including SLA management)
- Basic contractual / change management knowledge
- Client interaction skill
Qualifications
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Order Analyst Korean • Subang Jaya, Selangor, Malaysia