Security Analyst L1

Security Analyst L1 page is loaded## Security Analyst L1locations :

Kuala Lumpur, MYtime type :

Full timeposted on :

Posted Todayjob requisition id :

JR04516As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.We strengthen our purpose : to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

• Responsibilities :
• 24x7 manning of our security monitoring systems to monitor for any security threats facing our customer environments.
• Act as the initial point of contact for security incidents. Gather information and make evaluations and recommendations to protect our customers’ information.
• Evaluate, research on detected security incidents, and handle triage phase of incident lifecycle management within prescribed SLAs, by leveraging runbooks.
• Act as first escalation point during incident investigations, by responding to customers within first response time SLA, and attending to calls from our global customers.
• Manage GSOC mailbox to ensure every customer is responded
• within prescribed SLA.
• Manage ticketing platform to ensure all tickets are reviewed, updated, resolved and subsequently close security incidents tickets for our customers, within prescribed SLAs.
• Perform sanity checks and collect all preliminary data for security incidents and escalate to next level teams.
• Preparing monthly reports on security incident trends for our customers.
• Requirements :
• Bachelor’s Degree in Computer Engineering, Computer Science, Cyber Security, Information Security, or other equivalents.
• Proven TCP / IP networking expertise, able to articulate OSI 7 layer model and trace various attacks across the stack.
• Excellent English communication skills (verbal and written) combined with professional telephone manner.
• Knowledge and / or certification on two or more of the following - Firewall, Content Filtering, Load Balancer, Web Proxy, IDS, IPS, Identity Management, Strong Authentication, Unix, Linux.
• Knowledge on Cloud technologies such as Azure.
• Experience with SIEM workflow and security analysis a plus.Logicalis is an international solutions provider of digital services currently accelerating the digital transformation of its 10,000 customers around the world.Through a globally connected network of specialist hubs, sector-leading experts (in education, financial services, government, healthcare, manufacturing, professional services, retail and telecommunications) and strategic partnerships (including Cisco, Microsoft, HPE, IBM, NetApp, Oracle, ServiceNow, and VMware), Logicalis has more than 6,500 employees focused on understanding customer priorities and enhancing their experience.As Architects of ChangeTM, Logicalis’ focus is to design, support, and execute customers’ digital transformation by bringing together their vision with its technological expertise and industry insights. The company, through its deep knowledge in key IT industry drivers such as Security, Cloud, Data Management and IoT, can address customer priorities such as revenue and business growth, operational efficiency, innovation, risk and compliance, data governance and sustainability.

Logicalis Group, with annual revenues of $ 1.5 billion annually, maintains operations in Europe, North America, Latin America, Asia Pacific and Africa and is part of Datatec Group, which is listed on the Johannesburg Stock Exchange (JSE : DTC), with revenues of more than $ 4.1 Billion. #J-18808-Ljbffr