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Customer Service

Customer Service

TalentvisKuala Lumpur, Kuala Lumpur, Malaysia
21 jam yang lalu
Penerangan pekerjaan

Join as CSO to handle inbound calls with a top global insurance company. Office hours, no shift, training and career growth await you.

Job Description :

  • Manage customer inquiries, policy matters, and complaints through inbound calls, live chat, and email.
  • Deliver clear, accurate, and effective solutions to address customer needs and concerns.
  • Ensure timely follow-up and prompt responses, creating a smooth and hassle-free customer experience.
  • Uphold a professional, customer-first approach, maintaining the highest standards of service quality at all times.

Requirements :

  • Minimum Diploma qualification in any field.
  • At least 1 year of experience handling inbound calls, emails, and live chat.
  • Strong communication and problem-solving skills with a customer-oriented mindset.
  • Stable work history (not frequent job changes).

    • Job Type : Full-time

    Pay : RM2, RM3,500.00 per month

    Benefits :

  • Health insurance
  • Opportunities for promotion
  • Professional development

    • Application Question(s) :

  • Write your daily inbound call volume (e.g., number of inbound calls)

    • Education :

  • Malaysian Special Skills Certificate (Required)

    • Experience :

  • Inbound Calls : 1 year (Preferred)

    • Work Location : In person

    Buat amaran kerja untuk carian ini

    Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia