Manager - Personal Financial Services Telemarketing (Personal Loan)

Manager - Personal Financial Services Telemarketing (Personal Loan) page is loaded## Manager - Personal Financial Services Telemarketing (Personal Loan)locations : PJC-PJ Citytime type : Full timeposted on : Posted Todaytime left to apply : End Date : November 10, 2025 (8 days left to apply)job requisition id : JR

• If you are looking to excel and make a difference, take a closer look at us…
• Functional (job responsibilities) :
• Supervise a sales team with a span of control between 1 : 10 to 1 : 25.
• To motivate, coach and inspire team member to achieve monthly sales target.
• Handle and resolve enquiries escalated from sales executives.
• Monitor sales executives performance and review individual goal based on their performance report.
• Provide in-depth product knowledge, system coaching and ensure familiarization on program specification.
• To carry out projects in a professional manner as and when required.
• Prepare, tabulate and compute sales incentive payment with accuracy to curb financial loss.
• Managerial (team / group responsibilities) :
• Align and support Bank’s and department’s vision and objectives to achieve common goals.
• Uphold and adopt and rigid approach on check and control to mitigate risk management.
• Uphold the Bank’s integrity and creditability at all times by carrying duties professionally.
• Organizational (organizational responsibilities) :
• Ensuring department controls are in place and process flows are complying to audit, regulatory, and compliance.
• Respect the HLB culture & take an active role in the communities.
• Requirements :
• Malaysian Citizen.
• Candidate with Diploma or Bachelor's degree preferably in any related field.
• 2-3 years in relevant sales department.
• About Hong Leong Bank
• We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
• We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
• Realise your full potential at Hong Leong Bank by applying now.
• Hong Leong Bank (“HLB”) stands proudly as a leading financial services institution based in Malaysia, providing a wide range of comprehensive and innovative financial solutions across the region. These services are delivered through both digital and traditional means, via online and mobile banking, as well as our digital branch concept to provide customers with an efficient and seamless experience aided by technology.As the service and financial landscape changes rapidly with the ever-increasing use of technology, staying attuned to customers needs and desires becomes even more critical to HLB’s operations. To stay ahead of these dynamic changes, the Bank has adopted the approach of reimagining banking by embedding digital considerations and customer centricity in every aspect of our operations, from products and services as well as customer care and engagement.HLB’s ethos of being Digital-At-The-Core powered by customers-at-the-forefront will continue to lead us to innovate offerings in line with our aspiration of being a highly digital and innovative financial services organization.

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