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E-Commerce Project Specialist

E-Commerce Project Specialist

Dormez GroupPort Klang, Selangor, Malaysia
18 jam yang lalu
Penerangan pekerjaan

Overview

Dormez Group is a dynamic and fast-growing conglomerate headquartered in Malaysia, specializing in manufacturing, e-commerce, and logistics. We build solutions that drive growth, innovation, and impact across multiple industries. With a strong presence on platforms like Shopee and a growing regional footprint, we combine local expertise with digital agility to deliver excellence to customers and opportunities to talent. We pride ourselves on a collaborative culture, a flexible working environment, and a commitment to developing future leaders.

Qualifications

  • Bachelor's degree in Business, Marketing, or a related field.
  • Proven experience in an E-Commerce background with at least 2 years of experience.
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to multitask and work under pressure in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Strong project management and coordination skills.

Responsibilities

  • Project Planning & Execution

    • Define and manage project scope, goals, deliverables, timelines, and budgets.

  • Develop project plans and ensure milestones are met across departments.
  • Coordinate product launches, promotional campaigns, and platform updates.
  • Cross-Functional Collaboration

    • Act as the main point of contact between internal departments (marketing, sales, logistics, finance) and external partners (eCommerce enablers, developers, couriers).

  • Translate business requirements into actionable tasks for different teams.
  • Host regular check-ins or status meetings to align all stakeholders.
  • Campaign & Promotion Coordination

    • Collaborate with the marketing team to execute digital campaigns (sales, flash deals, festive launches).

  • Coordinate promotional setup with marketplaces or enabler teams.
  • Track timelines, assets, and deadlines for campaign readiness.
  • Performance Tracking & Reporting

    • Oversee performance and updates of eCommerce platforms.

  • Build dashboards to keep track of P&L, sales, and operations performance.
  • Prepare weekly or monthly reports to summarize project and campaign results.
  • Align with supply chain / logistics to ensure product availability.
  • Manage campaign stock planning with warehouse teams and fulfillment partners.
  • Troubleshoot fulfillment issues (e.g., late deliveries, wrong items, COD failures).
  • Process Optimization & Documentation

    • Identify bottlenecks in workflows and propose process improvements.

  • Document SOPs, timelines, and best practices for repeatable project success.

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