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Senior Associate
DHL Asia Pacific Shared Services Sdn Bhd
Petaling Jaya, Selangor, Malaysia
20 jam yang lalu
Penerangan pekerjaan
Job Description
Reconcile invoiced information with payment data accurately and timely.
Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
Appropriate handling of sensitive information, High level of attention to detail
Responds to inquiries regarding policies and procedures
Act as primary problem solver concerning cash and duty shipment discrepancies
Create and maintain tracking reports in relation to country ageing performance
Prepare weekly outstanding open item report only timely manner
Provide support for internal projects transition / centralization
Participate in internal and / or external meeting with all stakeholders
Able to investigate and resolve queries according to Service Line Agreements.
Contribute to capture potential Revenue Leakage for shipment with discrepancies
Register relevant data in tools and ATT to monitor status of work
Qualifications & Skills
University Degree or equivalent by experience
Well verse with Microsoft Excel and SAP.
At least 1.5 year experience in similar position
Good communication in English : Oral and Written
Ability to analyze with logical thinking process.
Attention to details and able to meet tight deadline
Able to work on evening shift, public holidays or weekend when required
Engage, communicate and build network with the AR, RTR, Billing, BPO teams
Customer oriented
Process oriented and able to work under pressure
Team Player and highly collaborative
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Senior Associate • Petaling Jaya, Selangor, Malaysia
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