RPA Support (UiPath), Assistant Manager

Overview

In AIA Digital+, we serve as AIA’s Group-led Technology, Digital & Analytics hub by evolving innovative technology to shape the future. We aim to design & develop a seamless, human centered experiences to positively impact the lives of millions of people.

Join us as a part of AIA Group family today!

Responsibilities

• Review PDD, knowledge transfer document(s) developed from Project Team to be adequate to follow up as a form of BAU support.
• Provide on-going support for all automation built on UiPath
• Attending, implement & deploy incidents, service and change requests.
• Responsible for communicating with users and to ensure development work and compliance to Change Governance and Information Security.
• The resolution time of incidents and change requests should meet agreed SLA based on their priority.
• As needed, perform code reviews, exercise regression testing, and conduct user-acceptance testing
• Co-ordinate and perform regular patches, upgrades to the platform

Requirements

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AIA Digital+ Malaysia (AIA IT (M) Sdn. Bhd. -A)) is a technology, digital and analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

AIA Digital+ Malaysia (AIA IT (M) Sdn. Bhd. -A)) is a technology, digital and analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

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