Logistics & Customs Executive

Responsibilities

o Apply for and manage import duty / sales tax exemptions (e.g., C1, C3, Schedule A) for raw materials, finished goods, and packaging materials.

o Liaise with Customs Department, MITI, MIDA, and other regulatory agencies.

o Maintain daily records of in / out usage for SST-exempted materials.

o Monitor and renew permits, licenses, and exemption usage limits before expiry.

o Ensure proper documentation and record-keeping of all customs declarations, permits, invoices, and shipping documents.

o Prepare and submit monthly / bi-monthly SST reports (e.g., exemption utilization, K1 / K2 summaries) for internal and Customs audits.

o Ensure compliance with Customs Act 1967, Sales Tax Act 2018, and other trade regulations.

o Act as the primary contact during customs inspections, audits, or post-clearance reviews.

o Classify goods accurately based on HS Code and apply correct tariff rates.

o Monitor company operations to ensure compliance with customs requirements (e.g., value declaration, country of origin, Incoterms).

Shipping Support :

o Prepare, verify, and submit import / export documentation (e.g., K1, K2, K3, K8).

o Coordinate with freight forwarders, shipping agents, and transporters to ensure timely clearance and delivery.

o Track shipment status and proactively manage risks such as demurrage and detention.

o Calculate landed cost (duties, SST, freight, clearance charges) and provide cost analysis.

o Evaluate and implement cost-saving opportunities via exemptions or Free Trade Agreements (FTAs).

o Prepare and provide required documentation during internal and external audits.

o Resolve findings, discrepancies, or non-compliance issues related to shipping and customs.

System, SOP maintenance and Awareness :

o Maintain and update SOPs related to customs and shipping processes.

o Ensure accurate system data entry in ERP and customs clearance platforms (e.g., DagangNet).

o Conduct training / briefing sessions for relevant departments (Purchasing, Logistics, Finance) on customs and shipping updates.

Critical Requirements / Criteria :

o Ensure 100% compliance with Customs Act 1967, Sales Tax Act 2018, and related regulations.

o Maintain accurate and up-to-date records of all customs and shipping documents.

o Submit customs exemptions, permits, and SST reports on or before the required deadlines.

o Zero tolerance for errors in HS Code classification and documentation that could lead to penalties.

o Proactively monitor permits, licenses, and shipments to avoid delays, demurrage, or fines.

Job Requirements :

o Diploma / Degree in Logistics, Supply Chain, Business Administration, or related field.

o At least 2–3 years’ experience in shipping / customs-related functions (preferably in manufacturing / warehousing).

o Strong knowledge of customs procedures, HS Code classification, SST exemptions, and DagangNet.

o Proficiency in Microsoft Excel and customs clearance platforms.

o Excellent organizational skills with strong attention to detail.

o Ability to work independently, prioritize, and manage multiple tasks under tight timelines.

o Good communication and negotiation skills when dealing with customs officers, freight forwarders, and government agencies.

o Problem-solving mindset, with ability to handle audits, inspections, and discrepancies.

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