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Data Operations Analyst- Korean Speaker

NielsenIQGeorge Town, Penang, Malaysia

23 hari lalu

Penerangan pekerjaan

Responsibilities

This role supports the Korea Market.
Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams.
To be able to identify, investigate and coordinate the resolution of data, process, or product related queries.
Plan and execute a complex daily personal workload and support to meet departmental and company schedules.
Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools.
Provide accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices.
Work across relevant Operations / Enablement teams to ensure delivery to client expectations and satisfaction.
Operate in a virtual / multi-cultural environment, liaising with stakeholders and colleagues.

Qualifications

Bachelor’s degree or diploma in a related field.

Fresh graduates or candidates with up to one year of experience in operational areas are welcome to apply.

Excellent organizational skills and the ability to work collaboratively in a team environment while meeting deadlines.

High level of accuracy, attention to detail, and a proactive approach to work.

Strong project management skills, including task sequencing, understanding of critical paths, and problem-solving.

Excellent written and verbal communication skills in English; Intermediate Korean speakers are welcome, even without a TOPIK certificate.

Proficiency in Microsoft Excel; familiarity with VLOOKUP, charts, spreadsheets, and tables is required.

Additional Information

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com

Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We are proud to be an Equal Opportunity / Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center :

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Data Analyst • George Town, Penang, Malaysia