Talent.com
Technical Support O365

Technical Support O365

JoulestoWatts Business Solutions Pvt LtdKuala Lumpur, Kuala Lumpur, Malaysia
20 jam yang lalu
Penerangan pekerjaan

The Role

Responsibilities :

  • Lead technical escalations and provide expert-level troubleshooting.
  • Mentor and support the technical team.
  • Collaborate with cross-functional teams on problem resolution.
  • Ensure adherence to SLAs and quality standards.
  • Drive continuous improvement initiatives.

Ideal Profile

Required Skills :

  • Expertise in O365, Exchange Online, Active Directory, Compliance, MFA, DLP, Encryption.
  • Hands-on with Azure AD Authentication, Azure AD Sync, Azure Active Directory, and Microsoft Endpoint Manager.

    • Experience :

  • 5+ years technical experience

    • Skillsets :

  • Understanding 365 core services : Teams, Onedrive, Sharepoint
  • Ability to troubleshoot 365 environments, Sharepoint, SCCM and Intune
  • Hands-on experience in implementing and managing Cloud products
  • Understanding of 365 Attribute Management, including User Objects, 365 Groups, Exchange Shared Mailboxes and License Management
  • Understanding of Active Directory, Exchange server deployments and 365 functionalities.
  • Troubleshooting experience with Mail Flow
  • Proficiency is must in English and Mandarin

    • What\'s on Offer?

  • Work alongside & learn from best in class talent
  • Join a well known brand within IT Services
  • Excellent career development opportunities

    • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Technical Support • Kuala Lumpur, Kuala Lumpur, Malaysia