Customer Service Executive - Mandarin Speaker - WFH - RM3000

Company Description

Do you excel at handling customer inquiries, multi-tasking and hitting performance targets? Do you have strong active listening skills and an enthusiastic personality? Can you build rapport online, while asking probing questions to address issues and solve problems using templated solutions? Join us in our Tribe

Job Description

Tribe now seeks Customer Service Representatives to provide assistance for customers of our largest mobile gaming client (Tencent). In this role, you will bring your positive energy, enthusiasm and expertise to deliver exceptional service and solutions to customers, on site at our Tribe center. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day.

What we offer : RM3,000 basic salary

Medical benefits

Paid training

Advancement opportunities – 80% of our frontline leaders have been promoted from within

Qualifications

Excellent verbal and written Mandarin communication skills; candidates will complete a language test to assess fluency

The ability to navigate in several computer platforms simultaneously

Familiarity with Microsoft Office tools

Experience in customer service and / or call center

High school diploma or equivalent

Job Type : Full-time

Pay : RM3,000.00 per month

Benefits :

• Work from home

Application Question(s) :

Experience :

Language :

Work Location : In person

Expected Start Date : 09 / 17 / 2025