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Mandarin Speaking Customer Service Representative - Salary up to MYR 6000 - Penang

Mandarin Speaking Customer Service Representative - Salary up to MYR 6000 - Penang

TPJohor Bahru, Johor, Malaysia
20 hari lalu
Penerangan pekerjaan

Overview

Location : Penang, Malaysia

Job Type : Full-time

Language Requirement : Chinese + Good English

Industry : Customer Support / BPO

Shift : Follow US Shift (including weekends / public holidays, if required)

Compensation : Competitive Salary + Language Allowance + Health Benefits

Salary Package : up to MYR 6000

Key Responsibilities

  • Handle customer inquiries via voice, email, and chat in Chinese
  • Provide accurate information, guidance, and follow-up on patient cases and service requests
  • Ensure timely resolution of queries while maintaining high customer satisfaction
  • Document interactions in CRM systems accurately and thoroughly
  • Coordinate with internal teams and escalate cases when necessary

Requirements

  • Fluent in Chinese
  • Good English communication skills (for internal communication and training)
  • Previous experience in call center, or customer service is a plus
  • Excellent communication and interpersonal skills
  • Willingness to work on night shifts , including weekends and public holidays
  • Currently based in Malaysia or open to relocating in Malaysia
  • What We Offer

  • Competitive base salary + allowances
  • Opportunity to work from home for the first 6 months.
  • Relocation support to Johor after the initial remote period. ( For Expats )
  • Competitive salary and benefits package.
  • Professional training and career growth opportunities.
  • A diverse and inclusive workplace with supportive team culture.
  • Career growth opportunities in a reputable international company
  • #J-18808-Ljbffr

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