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Business / System Analyst

Business / System Analyst

MHA Consultancy Services Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
18 jam yang lalu
Penerangan pekerjaan

Business / System Analyst (CRM – iGaming Project)

Type : Permanent

Location : Maluri, Kuala Lumpur (MRT accessible)

Working Days / Hours : Monday to Friday, Friday WFH

Salary : From RM4,000 + Monthly Performance Bonus + Year-End Bonus

Project handling : iGaming only

  • please research before you apply

Why Join Us?

  • Hybrid Work Mode : No Punch Card - two days of work-from-home each week.
  • Accessible Location : Office is within walking distance from the MRT.
  • Monthly Performance Bonus : Up to 4 digits monetary reward, get paid for your hard work.
  • Professional Development : Sponsorship for professional training and workshops.
  • Annual Leave Encashment : Get paid for unused leave.
  • Work Assets Provided : All necessary work tools and equipment are supplied.

    • Key Responsibilities

  • Automate repetitive data tasks and business processes using Python or relevant tools / libraries.
  • Collaborate with IT, product, and business teams to design and implement automation projects, chatbot flows, and backend solutions.
  • Assist in campaign planning, customer journey mapping, and retention strategy execution.
  • Research market, competitor, and CRM trends to recommend improvements and opportunities for automation.
  • Translate data insights into actionable strategies that enhance customer experience and operational efficiency.
  • Conduct system tests, studies, and performance monitoring to ensure quality in IT solutions under development.

    • Requirements

  • Bilingual in English & Mandarin (written, spoken, reading) — required to handle Mandarin-speaking markets.
  • Diploma or above; preferably in Data Analytics, Computer Science, Information System, or related fields.
  • Proficient in Python (must-have) for data analysis, scripting, or chatbot / system automation.
  • Proficient in G Suite, Microsoft Excel (including VBA and Power Query), SQL, and BI tools.
  • Minimum 1-year experience in Data Analysis, System Development, Digital Marketing, or CRM Strategy (6 months in same company).
  • Understanding of iGaming terms, including slots games, esports, crypto will be an advantage.
  • Fresh graduates with strong Python / data projects are welcome to apply.
    • Buat amaran kerja untuk carian ini

    Analyst • Kuala Lumpur, Kuala Lumpur, Malaysia