Internship Business Operations / Admin Internship

About Us We are an innovative pet insurtech startup in Kuala Lumpur, Malaysia on a mission to bring goodness, care and the concept of community back to the insurance ethos. 🧑‍💻 About You You are a go-getter that is eager to thrive in a fast-paced startup environment, you are keen on learning the ins and outs of a tech-startup, and you love pets! Internship Scope 📋 Operational Support : -Monitor and update missing information transfers between Oyen and our insurance partners, ensuring seamless communication and accuracy. -Assist with checking and approving customer endorsement requests and policy cancellations, following established guidelines. 🔄 Customer Follow-Up : -Follow up with customers for any missing or incomplete information, particularly for claims submissions, to ensure timely and accurate processing. 📊 Data Management : -Update and maintain operational KPI numbers on a weekly basis, supporting the team with accurate and up-to-date metrics reporting. -Maintain and organize internal databases and records to ensure consistency and accessibility. 🤝 Team Collaboration : -Work closely with the operations, claims, and customer success teams to support ongoing projects and initiatives. -Provide operational assistance for special campaigns or ad-hoc tasks as required. 🔧 Process Improvement : -Assist in identifying and documenting process inefficiencies, suggesting improvements to streamline workflows. Perks 💃 Hybrid working arrangement — 1 day WFH 🤑 Paid internship — RM800 / month 🚆 Convenient location — near Dato' Keramat LRT / Ampang Park MRT / LRT [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-oyen-insurance-job-internship-business-operations-admin-internship]

Skills and Requirement 🌟 Excellent communication skills 💪 Self-motivated, with a strong work ethic and the drive to learn and succeed in a fast-paced environment. 🧠 Creative thinker with strong problem-solving skills, capable of crafting innovative strategies to engage leads and audiences. 🤝 Team player with good collaborative skills, able to work effectively with cross-functional teams. 📅 Availability to commit to a minimum of 3 months / 12 weeks internship, preferably starting June 2025 🎓 Degree or no degree doesn't matter (field of study doesn't matter too)