Manage the delivery team to ensure agreed Service Level Agreement and overall customer satisfaction is being met
Management of development and deployment of projects within timeline and budget.
Overseeing delivery / production issues through to resolution and closure.
Provide timely and accurate project / productions reporting.
Coordinate recovery activities for major incidents
Ensure compliance to delivery and production processes and procedure, initiate continuous improvement initiatives
Build and maintain repository for deliverables, methodologies, and production support documents
Requirements :
Degree in Computer Science or equivalent
Minimum 8 years in the IT industry ( Software Development / Vendor based )
At least 5 years in a project management capacity managing a team of more than 5 people
Good knowledge of Java, J2EE, object oriented technologies and implementation will be an added advantage
Able to demonstrate leadership and have successfully managed a project from start to finish
Ability to manage time, cost and quality
Excellent inter-personal and communications skills
Experience in banking projects will be added advantage
Knowledge of Internet Banking, or Loans and Credit Risks will be added advantage
Strong customer relations and ability to interact with IT and users at all levels
Ability to demonstrate leadership and problem ownership qualities
Initiative to work with the team members to resolve roadblocks and always take the extra mile to ensure the success
Good negotiation skills with internal team and customers
Strong sense of ownership to drive customer satisfaction and generate CR revenue
Unlock job insights
Salary match Number of applicants Skills match
Your application will include the following questions :
Computer Software & Networking 51-100 employees
At Integro Technologies, the system we deliver to some of the leading banks in Malaysia and the region has an impact on the way people do business.
As an award-winning company for enterprise J2EE solutions, we deliver some of the most exciting financial applications to banks.
Now, in our expansion, we are looking for dynamic and motivated individuals to join us in our next phase of growth.
At Integro Technologies, the system we deliver to some of the leading banks in Malaysia and the region has an impact on the way people do business.
As an award-winning company for enterprise J2EE solutions, we deliver some of the most exciting financial applications to banks.
Now, in our expansion, we are looking for dynamic and motivated individuals to join us in our next phase of growth.
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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