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Retail Operations Specialist

Retail Operations Specialist

Dexian Asia PacificBayan Lepas, Penang, Malaysia
16 jam yang lalu
Penerangan pekerjaan

Responsibilities

  • Payout Calculation : Acquire and track the RPS SO report data from global consumption insight team.
  • Payout Calculation : Calculate quarterly component payouts to retailers and submit the calculation files (using Excel) to the Retail Sales Manager for approval and review.
  • Payout Calculation : Coordinate with the component Retail Sales Manager (RSM) to address any data and payout discrepancies with customers and escalate feedback as necessary.
  • Payout Calculation : Once verified and approved by the Retail Sales Manager, submit the calculation files to the Retail Team Regional Lead for review and payment approval.
  • Accruals Management : Monthly tracking and analysis based on the cRetailer reporting cadence / cycle.
  • Accruals Management : Compute quarterly accruals and provide explanations during Close meetings (AvP & QoQ) if fluctuations exceed the SOX threshold or if there is a variance of more than 50% for the region (for operational control purposes).
  • Stakeholder Management : Respond to queries from the Retail Team Lead regarding rebate calculations.
  • Stakeholder Management : Obtain business drivers from the Retail Sales Manager for accrual purposes.
  • Payment Submission : Complete the CSAR template and submit payments through the CSAR portal after obtaining approval from both the Retail Sales Manager and the Retail Team Lead.
  • Supporting sales and marketing team on any ad-hoc data and supporting analysis requirements for review with senior management to realign tactical decisions.
  • Calculation of Payout : Calculate payout to retailers on a quarterly basis and provide information to the finance team.
  • Coordinate among Accenture and Retailers to address any payout discrepancies.

Qualifications

  • Primary skill would be professional level of MS Excel working sheet / Macro.
  • Excellent communication by Teams call & Emails.
  • At least college graduation.
  • Minimum of 3 years related work experience.
  • Able to communicate in Mandarin with Taiwan, PRC and customers from other Asian countries.
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    Operation Specialist • Bayan Lepas, Penang, Malaysia