Executive, Credit Control

Job Scope :

• Handle and administer accounts receivable for Self-pay accounts to avoid possible of bad debts and ensure collection is up-to-date.
• Monitor ageing, issue reminder letters and liaise with clients to ensure payment is received within credit term.
• Generate the Statement of Account (SOA) and email to clients early of every month and assist in account reconciliation.
• Produce up-to-date report on collection effort rendered and present to management with analysis and suggestion on next course of action.
• Determine and evaluate potential uncollectible, slow payer or difficult cases by providing updates to relevant parties.
• Feedback to enquiries raised by clients, investigate and revert to insurance / TPA / MCO companies on their queries, prepare breakdown charges and procedure codes related to hospital and consultants.
• Attend to enquiries, provide good customer service and ensure effective collection process in a professional manner.
• Understand clients' situation & provide financial advise accordingly whenever required.
• Assist in ad-hoc task / project assigned.

Job Requirements :

Hiring process :