Technical Support Engineer (Fully Remote)BTI Executive Search • Bayan Lepas, Penang, Malaysia
Technical Support Engineer (Fully Remote)
BTI Executive Search • Bayan Lepas, Penang, Malaysia
2 hari lalu
Penerangan pekerjaan2–5 years of experience in Technical Support , Application Support. Open to junior engineers with strong problem‑solving skills and a desire to learn enterprise software environments. Databases : SQL Server, Oracle, DB2 Web / Application Servers : Tomcat, WebSphere Strong analytical thinking with the ability to read logs, trace errors, and reproduce customer setups. Able to clearly communicate technical details to both technical and non‑technical audiences. Write clear, detailed reports for issue escalations and documentation. Customer service mindset : patient, calm, and solution‑oriented. Team player with the ability to work independently when needed. Adaptable and comfortable in a fast‑paced, evolving technical environment.
Technical Support Engineer (Fully Remote)
Get AI-powered advice on this job and more exclusive features.
- Handle technical support tickets via email, phone, or remote access tools.
- Diagnose and resolve application issues related to configuration, design, or performance.
- Collaborate with internal teams (Product, QA, Engineering) on complex or escalated issues.
- Recreate customer environments to reproduce and analyze reported problems.
- Test and validate software patches, upgrades, and hotfixes prior to release.
- Document issues, resolutions, and best practices in the knowledge base.
- Participate in team meetings to share insights and continuous improvements.
Key Requirements
Technical Environment
Problem‑Solving & Analysis
Soft Skills
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
Information Services
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Technical Support Engineer • Bayan Lepas, Penang, Malaysia
Pekerjaan berkaitan![Remote Service Engineer / Technical Specialist(Mandarin / Cantonese) (Global Customer Care (GCC) Pr[...]](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-my&company_name=Hitachi%20Vantara)
)
Remote Service Engineer / Technical Specialist(Mandarin / Cantonese) (Global Customer Care (GCC) Pr[...]
Hitachi Vantara • Central George Town, Penang, Malaysia
Job Title : Remote Service Engineer(Mandarin / Cantonese) (Global Customer Care (GCC) Professional – Field Dispatch).The role must accept working in rotation shifts (including night shift).We’re Hitac...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Network Engineer (L2) - Remote & On-Site Troubleshooter
NTT • Seberang Perai, Penang, Malaysia
A global technology services provider in Petaling Jaya is seeking a Network Engineer (L2) to deliver remote and onsite technical support to clients.
Responsibilities include managing incidents, ensu...Tunjukkan lagi
Kemas kini terakhir: 3 hari yang lalu • Dinaikkan pangkat
Technical Solutions Architect II
Akamai Technologies GmbH • Kulim, Kedah, Malaysia
Join the Technical Solutions Architect team.Akamai is working to simplify the way people work in the cloud.The team's mission is to accelerate innovation by making computing simple, scalable, acces...Tunjukkan lagi
Kemas kini terakhir: 5 hari yang lalu • Dinaikkan pangkat
Senior Card Solutions Engineer — Backend Platform
Reap • Sungai Petani, Kedah, Malaysia
A fintech company based in Malaysia is seeking a Senior Software Engineer to design and develop backend services for card solutions.
The ideal candidate has over 6 years of experience in software en...Tunjukkan lagi
Kemas kini terakhir: 11 jam yang lalu • Dinaikkan pangkat • Baharu!
Technical Support Engineer (Fully Remote)
BTI Executive Search • Sungai Petani, Kedah, Malaysia
Technical Support Engineer (Fully Remote).Get AI-powered advice on this job and more exclusive features.Handle technical support tickets via email, phone, or remote access tools.Diagnose and resolv...Tunjukkan lagi
Kemas kini terakhir: 2 hari yang lalu • Dinaikkan pangkat
Hybrid / Remote Ops & IMS Support Engineer
ng-voice GmbH • Sungai Petani, Kedah, Malaysia
A mobile network innovator is looking for a Technical Support Engineer in Kuala Lumpur to ensure continuous operations of telecommunications solutions.
You will support clients and troubleshoot tech...Tunjukkan lagi
Kemas kini terakhir: 3 hari yang lalu • Dinaikkan pangkat
Lead Cordant Technical Support Engineer
Baker Hughes • George Town, Penang, Malaysia
Lead Cordant Technical Support Engineer.Role Summary : Baker Hughes has an opening for a Technical Support Specialist located in Pune, India.
Other locations around Asia-Pacific will be considered.As...Tunjukkan lagi
Kemas kini terakhir: 2 hari yang lalu • Dinaikkan pangkat
Senior Software Engineer, Card Solutions
Reap • Sungai Petani, Kedah, Malaysia
Senior Software Engineer, Card Solutions.Senior Software Engineer, Card Solutions.Reap is a global financial technology company headquartered in Hong Kong with employees across multiple countries.W...Tunjukkan lagi
Kemas kini terakhir: 11 jam yang lalu • Dinaikkan pangkat • Baharu!
Remote Technical Support Engineer - Enterprise Software
BTI Executive Search • Central George Town, Penang, Malaysia
A leading recruitment firm in Malaysia is seeking a mid-senior Technical Support Engineer to manage technical support tickets and diagnose application issues.
The successful candidate will collabora...Tunjukkan lagi
Kemas kini terakhir: 2 hari yang lalu • Dinaikkan pangkat
Lead Talent Acquisition : Build World-Class Teams (Remote)
Bjak • Kulim, Kedah, Malaysia
A financial services platform in Malaysia seeks a Lead, Talent Acquisition to drive recruitment efforts.This role involves managing the full-cycle hiring process and ensuring a positive candidate e...Tunjukkan lagi
Kemas kini terakhir: 3 hari yang lalu • Dinaikkan pangkat
Senior Engineer, Subsea
EP Group of Companies • Sungai Petani, Kedah, Malaysia
Degree in an Engineering related discipline or equivalent.Minimum 10 years of working experience in upstream oil & gas project management.
Shallow / Deepwater operation experience is an advantage.Expe...Tunjukkan lagi
Kemas kini terakhir: 1 hari yang lalu • Dinaikkan pangkat
Onsite & Remote IT Support Engineer (AV)
NTT DATA, Inc. • Bayan Lepas, Penang, Malaysia
A leading technology services provider in Kuala Lumpur is looking for a Deskside Support Engineer.In this role, you will provide both in-person and remote technical support to users, manage IT requ...Tunjukkan lagi
Kemas kini terakhir: 2 hari yang lalu • Dinaikkan pangkat
Remote Software Support Engineer : Configure, Report & Guide
Refine Group • Batu Kawan, Penang, Malaysia
A technology solutions company is seeking a Software Support Specialist to provide remote assistance to users.This role focuses on user account management, system configuration, report customizatio...Tunjukkan lagi
Kemas kini terakhir: 4 hari yang lalu • Dinaikkan pangkat
Remote L2 Tech Support Engineer – B2B / B2C
Dahua Technology Co. LTD • George Town, Penang, Malaysia
A leading technology company in Kuala Lumpur seeks a Global Technical Support Engineer for a 6-month contract.The role involves providing technical support to customers, coordinating with expert te...Tunjukkan lagi
Kemas kini terakhir: 4 hari yang lalu • Dinaikkan pangkat
Remote German O2C Analyst — Collections & Cash
Danaher Corporation • Sungai Petani, Kedah, Malaysia
A global technology company in Kuala Lumpur is seeking an O2C Analyst with fluency in German to manage collection activities.
The role involves supporting timely customer payments, stakeholder engag...Tunjukkan lagi
Kemas kini terakhir: 3 hari yang lalu • Dinaikkan pangkat
Mandarin Speaker - Customer Support (Remote After 3 Months)
Concentrix • Sungai Petani, Kedah, Malaysia
A customer service provider is seeking an entry-level customer service representative in Kuala Lumpur.The role offers a basic salary of RM3000, with potential allowances and the ability to work fro...Tunjukkan lagi
Kemas kini terakhir: 1 hari yang lalu • Dinaikkan pangkat
Remote Customer Support Engineer (Enterprise Software)
Kaleris Company • Kulim, Kedah, Malaysia
A leading logistics software company is seeking a Customer Support Engineer in Malaysia for remote work.This role involves providing support for software applications, troubleshooting customer issu...Tunjukkan lagi
Kemas kini terakhir: 4 hari yang lalu • Dinaikkan pangkat
Global IT Support Engineer — On-site & Remote
Capco (The Capital Market Company Group) • Batu Kawan, Penang, Malaysia
A global financial services firm in Kuala Lumpur is seeking an IT Administrator to provide high-quality IT support for regional offices.
The role involves troubleshooting software, managing hardware...Tunjukkan lagi
Kemas kini terakhir: 1 hari yang lalu • Dinaikkan pangkat