Talent.com
Information Management Consultant

Information Management Consultant

DigileMalaysia, Malaysia
3 hari lalu
Penerangan pekerjaan

Essential Duties and Responsiblities include the following. Other duties may be assigned :

  • Work closely to support end users onsite, together with an internal support team.
  • Organize support / training / tasks / Configuration / integration that are deemed necessary to help in the successful adoption of the system across the client organization and ensure excellent customer satisfaction.
  • Monitor, attend, prioritize, diagnoses, and resolves incidents according to agreed procedures and escalates unresolved incidents and seek for resolution. Progress reporting according to agreed procedures.
  • Engage with customers and our internal team to support solution deployment, configuration, integration and the operation of Bentley software and any other solution as requested.
  • Conducting system implementation activities such as user requirement study, installation, configuration, training, coaching and UAT.
  • Good in communication and writing skill (e.g., reporting project progress, proposal etc.).
  • Handle pressure situations, especially when dealing with complex client requirements or time pressure of delivery.
  • Maintaining technical competency and remain current in technology and changes in the industry.
  • Willing to learn and pick up new knowledge with less supervision.

EXPERIENCE :

  • 5-9 years of experience working in a technology career with experience in document management system, requirement management, hazard management, interface management or project management system.

    • SKILLS :

  • Experience in handling customers on projects.
  • ProjectWise administration and / or deployment skills will be a plus point.
  • Experience in using Bentley ComplyPro will be a plus point.
  • Understands Engineering and Construction industry knowledge (especially railway) is an advantage.
  • Understands of relational databases, including administration, operation, and maintenance with Microsoft SQL Server. Good knowledge of networking, including TCP / IP and Microsoft Active Directory. A thorough understanding of web technologies including Microsoft IIS.
  • Excellent written and verbal communication skills.

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