Overview
The Director of Fund Accounting Operations is a senior management level position responsible for delivering scalable and efficient operations in Kuala Lumpur, driving a variety of fund valuation activities in coordination with multiple stakeholders and teams. The objective is to provide leadership to the Fund Accounting Operations team based in Kuala Lumpur, ensure enhanced and seamless delivery of Net Asset Valuations (NAVs), and partner with stakeholders for new business and technology initiatives. This role reports to the Head of Asia Fund Services Operations and is a member of the Asia Fund Services Leadership Team.
Responsibilities
- Develop strategies and provide oversight in meeting operational goals, participate in business development including sales pitches and cost-out of new businesses.
- Ensure operations delivery on both strategic and tactical BAU priorities and objectives to provide a quality service to clients and stakeholders.
- Evaluate risk and controls, including the operational impact of changes in legislation, and ensure compliance with established controls.
- Monitor service level standards and provide senior management with compliance reporting; maintain an environment where processes and controls are monitored, and potential risks are escalated in a timely basis.
- Monitor Profit and Loss (P&L), expense management, budget, and planning.
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citi, its clients and assets by driving compliance with applicable laws and regulations, adhering to policy, applying ethical judgment, escalating and reporting control issues with transparency, and supervising others to uphold standards.
- Serve as an escalation point for the operations team and ensure open communications between operations and key stakeholders.
- Direct and participate in department and industry initiatives, support corporate governance and ethics.
- Ensure communication and engagement with staff regarding changing business needs; ensure appropriate staffing through successful selection and retention of staff; establish goals and conduct semi-annual performance assessments. Coach and develop team members and assist in their career development.
Qualifications / requirements
Strong knowledge of Fund Services business.More than 15 years of working experience in the Financial Services industry or relevant operations management with banks and financial institutions, with direct experience in managing teams.Continuous improvement and transformation-related skillset and mindset with a proven track record.Advanced-level experience in a related role with commensurate experience in business, functional, site and people management preferred.Demonstrated success coordinating with senior leadership and in managing stakeholders.Proven ability to manage various concurrent activities and projects in a fast-moving, high-risk environment.Strong interpersonal, communication and managerial skills, with executive presence and client-centric mindset.Education
Bachelor’s degree / University degree or equivalent experienceMaster’s degree preferredCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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