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Assistant Manager, Personal Loan

Alliance Bank Malaysia BerhadKuala Lumpur, Kuala Lumpur, Malaysia

30+ hari lalu

Penerangan pekerjaan

Overview

Join to apply for the Assistant Manager, Personal Loan role at Alliance Bank Malaysia Berhad

Promoting Personal Loan product to New To Bank and Existing To Bank customers; actively cross selling on credit life insurance & credit card; delivering excellent customer service and sales outcomes.

Responsibilities

Promoting Personal Loan product to New To Bank and Existing To Bank customers
Actively cross sell on credit life insurance & credit card
Constantly identify new sales strategies and approach to increase individual and team achievements
Participate, plan and support sales activities
Ensure all relevant income documents are obtained from customer to adequately support the application
Practice best sales practice and deliver excellent customer service
Ensure all customer enquiries and complaints are handled promptly and efficiently
Unresolved complaints are escalated immediately to their superior
Ensure no misrepresentation of product features, pricing, promotions and processes

Job Requirements

Experienced in sales and customer service environment with strong customer care culture

Minimum SPM qualification with 5 passes inclusive of Bahasa Malaysia

Preferably 1 year of banking experience

Seniority level

Entry level

Employment type

Full-time

Job function

Finance and Sales

Industries

Banking

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Personal Assistant • Kuala Lumpur, Kuala Lumpur, Malaysia

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