Site Reliability Engineer

Overview

Recruitment Consultant at Glints Singapore

Responsibilities

• Monitor and maintain system performance to ensure the stability and reliability of applications and infrastructure.
• Design and implement resilient system architectures that support high availability and scalability.
• Develop automation tools and scripts to enhance operational efficiency and reduce manual effort.
• Define, track, and analyze SLOs and SLIs to ensure reliability and performance meet business needs.
• Conduct thorough post-mortem analyses following incidents, driving continuous improvement through root cause identification and solution implementation.
• Collaborate with development and operations teams to establish best practices in system reliability and incident management.
• Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level.
• Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.
• Identify and troubleshoot performance bottlenecks in applications and infrastructure, providing actionable recommendations for enhancements.
• Maintain detailed documentation of processes and incident responses to support knowledge sharing and compliance.
• Improve monitoring solutions to proactively identify and mitigate issues before they impact services.
• Assist in the deployment and configuration of new applications and services, ensuring adherence to best practices.
• Participate in on-call rotations and respond to critical incidents as they arise.
• Analyze system logs and metrics to identify trends and potential areas for improvement.

Qualifications & Details

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