The Learning & Development Senior Manager will be a key driver in executing the organisation's vision and mission by serving as a strategic Learning Business Partner and expert in Learning Design & Talent Analytics with a solid background in Learning Operations & Governance. This role requires analysis of learning and development needs and subsequent deployment of appropriate learning initiatives across all levels of the organisation using proven methods and tools. The ideal candidate demonstrates capability in managing both internal and external stakeholders, facilitating learning sessions, and implementing strategic learning initiatives with minimal supervision. The successful candidate will report to the Head of Employee Development.
Key Responsibilities and Accountabilities
Learning Business Partnering
- Strategic Business Alignment & Impact : Act as a strategic partner to business units, identifying and addressing learning needs that directly support organisational and business strategies.
- Targeted Divisional Development & Program Rollout : Design and implement targeted learning and development programs to address specific divisional needs and facilitate large-scale program rollouts.
- Learning Needs Management & Stakeholder Engagement : Conduct comprehensive training needs analyses and provide expert consultancy to business partners. Manage relationships with internal and external stakeholders, including HR Business Partners and senior leadership.
- Compliance & Certification : Ensure all learning initiatives adhere to relevant compliance and certification requirements, including regulatory bodies.
Learning Design & Talent Analytics
Instructional Design & Content Excellence : Curate and review content design and development of effective learning programs, content, and curriculum. This includes creating engaging and impactful training materials for both soft skills and technical skills.Assessment & Delivery Effectiveness : Develop and implement robust assessment methods to evaluate the effectiveness of learning interventions and ensure alignment with strategic outcomes.Learning Data & Analytics Insights : Utilise data effectively, including Workday and other analytics tools, to measure the impact of learning initiatives and inform future development strategies.Talent Program Management & Innovation : Support the organisation's talent management agenda by developing and implementing innovative talent programs and special projects.Learning Operations & Governance
Operational Efficiency & Service Delivery : Lead process improvement initiatives to enhance the efficiency of the L&D function including but not limited to areas within learning operations, vendor management and stakeholder management.Regulatory Compliance & Audit Preparedness : Ensure all learning activities comply with regulatory requirements. Respond to internal and external audit requests and maintain appropriate documentation.Vendor & Financial Management : Ensure training budgets, control costs, and ensure appropriate utilisation of funds such as the Staff Training Fund (STF) with AICB and the HRD Corp levy.Jobholder Requirements
Experience / Requirements
Full-cycle of L&D expertise from strategy to execution including but not limited to training and development needs analysis, online and offline content design and development, programme curation, demonstrated experience with delivery and implementation, review and evaluation, with a preference for experience in financial services.Minimum 8 - 10 years of HR learning and development and talent management.Demonstrated expertise in delivering engaging training sessions, professional presentations, and curating effective digital learning content.Expert in stakeholder and vendor relationship management.Familiarity with HRIS / LMS platforms and Workday is required.Adept at working with regulatory bodies related to L&D.What’s next?
Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.For more job opportunities, please go to HLB Careers :
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